Executive Director, Global Learning

Executive Director, Global Learning Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. • We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities Job Responsibilities Strategic Leadership & Partnership • Serves as the enterprise thought leader and senior advisor on learning, translating company strategy and workforce priorities into a multi-year global learning agenda. • Partners with senior business and HR leaders to identify critical capability gaps, align learning priorities and secure commitment to enterprise solutions. • Develops and executes strategies and functional objectives for Global Learning in line with company strategic priorities. • Represents the organization in relevant external forums and uses broad internal and external networks to bring forward industry practices, emerging technologies and innovative solutions. Enterprise Learning Strategy & Governance • Sets priorities, allocates resources, establishes policies and plans, and owns the Global Learning budget and investment portfolio. • Establishes enterprise governance, standards and decision rights for learning management, clarifying accountabilities across the center of excellence, customer-facing learning teams, business functions, HR and external partners. • Anticipates present and future capability needs by integrating business strategy, workforce trends, performance data and stakeholder priorities. • Defines enterprise measures for learning effectiveness, adoption, capability growth and business impact; uses results to adapt strategy, investments and delivery. Learning Portfolio Technology & Innovation • Sponsors and oversees the global learning model, including scalable curricula and a standardized catalogue review cycle. • Directs the design, development, procurement, delivery and evaluation of learning products and services that enable employees to perform effectively. • Owns the enterprise learning technology and digital enablement roadmap, applying AI, data and emerging tools while maintaining quality, compliance and accessibility standards. People Leadership & Operating Model • Directs the activities of the Global Learning area through leaders and senior professionals, with accountability for performance, capacity, resource allocation and delivery. • Builds an effective global operating model that balances enterprise consistency with the needs of business units, functions and geographies. • Sets clear goals and decision rights, develops leadership capability and succession depth, and holds leaders accountable for measurable outcomes. • Creates an environment for collaboration, experimentation, learning and skill-building while managing risk and maintaining execution discipline. Critical Skills • Comprehensive knowledge of adult learning, capability building and relevant internal and industry standards and principles. • Strong business acumen and an in-depth understanding of business dynamics, with the ability to integrate Global Learning priorities across business units and functions. • Ability to make high-quality decisions with significant long-term impact and to balance enterprise priorities, customer needs, financial constraints and risk. • Ability to synthesize complex information and data into clear insights, investment choices and recommendations for senior executives. • Executive-level influence and communication skills, including the ability to challenge constructively, navigate conflicting viewpoints and build alignment without relying on authority. • Demonstrated ability to lead a global portfolio, budget, vendors and interdependent initiatives through a complex matrix organization. • Ability to lead through ambiguity and change, anticipate downstream implications, and adapt plans as business needs evolve. Key Behaviors • Proactively solves challenges and mitigates risks. • Communicates effectively with all levels of the organization. • Thinks like the customer to anticipate and clarify needs and sets clear expectations with stakeholders. • Partners cross-functionally to align and deliver on interdependent outputs, seeking varied perspectives to improve results. • Shows up prepared , engaged and with solutions. • Balances customer needs with team capacity and budget and coaches leaders on expectation-setting and issue management. • Aligns cross-functional partners and manages conflicts constructively to improve collective results. • Clarifies team priorities , scope and trade-offs, removes barriers and provides timely, performance-based recognition. Additional Qualifications • Bachelor's degree in Human Resources, I/O Psychology, Education, Business or a related field required; graduate degree preferred. • 10+ years of progressively responsible