Building Manager

The Building Manager for the Rockville Manufacturing Center (RMC), a GMP cell therapy manufacturing facility, is responsible for the safe, compliant, efficient, and customer-focused delivery of site facility services, including GMP cleaning, pest control program, site business continuity plan, site security, café and catering services, workplace amenities, and associated third-party providers. Working closely with peer groups within the Facilities & Engineering group, SHE, Quality, Security, Procurement, Finance, IT, and site leadership, the role ensures service continuity, employee wellbeing, regulatory compliance, and operational readiness in a pharmaceutical or similarly regulated environment. Responsibilities: Lead the delivery of GMP and non-GMP cleaning services across production, laboratory, warehouse, office, welfare, and common areas, ensuring activities are planned, documented, and performed in accordance with approved procedures and contamination-control requirements. Oversee cleaning specifications, frequencies, methods, materials, equipment, personnel competence, records, inspections, deviations, corrective actions, change controls, and audit readiness. Responsible for the GMP Pest Control program including third party vendor management, trend review, corrective actions, change controls, deviations and audit readiness. Responsible for the RMC Site Business Continuity Plan (BCP), authoring, continuous improvement and execution of tabletop exercises Manage site security operations, including guarding services, access control, visitor management, patrols, badge and key administration, security systems, incident response, restricted-area controls, and emergency coordination. Direct café, vending, and related food services, including service quality, hours, menus, pricing or subsidy arrangements, food safety, allergen management, hygiene, sustainability, and customer experience. Collaborate closely with the Site Administrative coordinator regarding hosting and catering Support Site CAPEX activities, compile business cases, quotes, facilitate decision making, facilitate and track action execution Support Facilities & Engineering leadership with processing, approving, and tracking building-related invoices. Ensure workplace amenities and employee-facing services—including meeting and collaboration spaces, reception-related services, lockers, changing facilities, showers, rest areas, and consumables—are safe, clean, functional, accessible, and appropriately stocked. Lead day-to-day performance of outsourced service providers by managing contracts, service-level agreements, key performance indicators, staffing, pricing, training, documentation, invoices, service reviews, risks, and escalations. Closely collaborate with the Facilities Maintenance team. Support of PM/CAL vendors on site by hosting and support in completion of necessary documentation. Maintain cleanroom gowning qualification for Grade B. Maintain governance and compliance with applicable GMP, GxP, EHS, security, food safety, corporate, and legal requirements; support audits and inspections and ensure timely closure of findings and corrective actions. Develop and manage the facility services budget, forecasts, resources, and cost controls while improving value without compromising safety, quality, compliance, continuity, or employee experience. Use operational data, customer feedback, audits, benchmarking, and lessons learned to improve service quality, resilience, sustainability, waste reduction, digital service requests, amenity utilization, and supplier performance. Minimum Qualifications: Degree, diploma, or equivalent professional qualification or experience in facilities management, business management, security management, operations, engineering, or related discipline. 3+ years substantial experience managing integrated facility services in a regulated pharmaceutical, manufacturing, laboratory, research, or similarly complex environment. Demonstrated experience managing outsourced service providers, contracts, budgets, service-level agreements, key performance indicators, risk assessments, incidents, and corrective and preventive actions. Experience leading services such as GMP cleaning, physical security, food or café operations, workplace amenities, or comparable employee-facing services. Working knowledge of applicable GMP/GxP, SHE, security, food safety, audit, inspection-readiness, and business-continuity expectations. Strong leadership, communication, organization, judgement, and stakeholder-management skills, including the ability to influence without direct authority. Ability to manage competing priorities, respond effectively to incidents, investigate service failures, make decisions under pressure, and drive accountability for corrective actions. Preferred Qualifications: Professional certification in facilities management, workplace services, security, food safety, occupational health and safety, or supplier management. Experience working in a GxP environment and supporting regulatory inspections or internal and external audits. Commercial and sourcing experience, including tendering, supplier selection, and contract renewal. Experience applying data, benchmarking, Lean, Six Sigma, or other continuous-improvement methods to facility services. Maryland Stationary Engineers license Grade 3 Knowledge, Skills, and Behaviors: Strong understanding of facility-services operations and the ability to translate business, regulatory, and employee needs into practical service standards. Commercially aware, data-informed, customer-focused, and committed to high standards of safety, quality, compliance, integrity, and inclusion. Effective relationship builder with senior leaders, operational teams, employees, contractors, suppliers, and external partners. Continuous-improvement mindset with the ability to lead change across diverse internal and contracted teams. The annual base pay for this position ranges from $89,874.40 - $134,811.60 USD. Hourly and salaried non-exempt employees will al