Product Manager, Health & Wellness
Pharma
Job description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Technology Product & Platform Management Job Sub Function: Technical Product Management Job Category: Scientific/Technology All Job Posting Locations: New Brunswick, New Jersey, United States of America, Tampa, Florida, United States of America Job Description: We are searching for the best talent for Product Manager, Health & Wellness & Benefits , located in New Brunswick, NJ or Tampa, FL. HR Digital enables Johnson & Johnson’s people strategy through product-led innovation, intelligent automation, and scalable digital capabilities that strengthen enterprise agility and employee experience. As the pace of workforce and business change accelerates, the ability to deliver intuitive, data-informed, and globally consistent employee experiences is a strategic differentiator. HR Digital advances this shift by evolving HR from a traditional service model to a product-centric, insight-driven operating model that delivers measurable business value, operational efficiency, and resilience at scale. Within this context, the Health & Wellness & Benefits portfolio focuses on the digital products, workflows, and experiences that enable employees to access, understand, and manage their health, wellness, and benefits offerings across North America. The portfolio is responsible for advancing intuitive, compliant, and user-centered capabilities that improve enrollment, navigation, decision support, issue resolution, and overall employee confidence in critical benefits experiences, while connecting a complex ecosystem of internal platforms and external vendor solutions. Purpose : The Product Manager, Health & Wellness & Benefits supports the development and execution of product strategy for the Health & Wellness & Benefits domain, translating enterprise priorities into practical employee, manager, and HR outcomes. This role is responsible for managing roadmap execution and value delivery across assigned capabilities, with a focus on experience, adoption, compliance, efficiency, and operational performance. Operating within the HR Digital product model, this role partners across Benefits, Total Rewards, HR COEs, Global Services, Contact Center, Digital, Data, Engineering, Delivery teams, and external vendors to drive end-to-end product outcomes across health, wellness, and benefits journeys. The role serves as a product manager for assigned domain capabilities, with accountability for backlog health, execution quality, adoption, operational readiness, and the effective integration of a multi-vendor benefits ecosystem across North America. Major Duties & Responsibilities Strategic Product Ownership (45%) Support development and execution of the product roadmap for Health & Wellness & Benefits, aligned to enterprise HR vision and portfolio priorities. Translate business needs, policy requirements, regulatory considerations, user insights, and vendor ecosystem dependencies into cohesive product requirements and end-to-end digital experiences across benefits enrollment, health and wellness navigation, decision support, and service workflows. Define and monitor outcome-based success metrics related to experience, enrollment completion, navigation success, efficiency, data quality, adoption, service performance, and integration reliability. Manage assigned capabilities across the product lifecycle, identifying opportunities to simplify, automate, scale, retire, or better connect capabilities across the vendor ecosystem. Contribute to business case development, value hypotheses, and benefits realization for domain-level initiatives. Delivery & Cross-Functional Leadership (35%) Lead cross-functional work across Product Delivery, Experience Design, Data, Engineering, Benefits Operations, Global Services, Contact Center, HR Operations, and external vendors to deliver domain outcomes. Own backlog prioritization, dependency management, delivery sequencing, and coordination of upstream and downstream vendor integrations for assigned capabilities. Partner with HR COEs, Total Rewards, Global Services, process owners, and vendors to balance regional requirements, compliance needs, ecosystem dependencies, and seamless user experience. Identify risks, dependencies, and delivery tradeoffs,
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