Deputy General Manager - Employee Relations

Be the First to Apply Job Description Deputy General Manager - Employee RelationsTo implement organization’s employee relations (ER) strategy to ensure a harmonious and productive workplace for all group of employees. This role is responsible for conducting HR / ER investigations, collaborating with key stakeholders for DAP (disciplinary action plan) compliance, coaching & capability building of business / line leaders on ER processes, fostering a culture of high engagement and ethical conduct, acting as a subject matter expert in matters related to labour and employment, new labour codes, maintaining 100% statutory compliance across manufacturing units and office locations across India & working with trade unions. KEY STAKEHOLDERS: INTERNAL - Business / Division HR Leads, Plant HR Leads, HR Operation Lead, Legal Head, Function Heads. KEY STAKEHOLDERS: EXTERNAL - External Legal Counsel & Advocates, Trade Unions, Industry Associations, Statutory Authorities, local authorities. Reports to Head of Employee Relations & GEEC India PPL, Direct Reports – No ESSENTIAL QUALIFICATION: MBA in Human Resources / MSW. PREFERRED QUALIFICATION – LLB / Certification in employee relations or HR investigations. RELEVANT EXPERIENCE: 12–15+ years in HR/ER, with at least 3–5 years in employee relations role within manufacturing environment. ROLE AND RESPONSIBILITIES : • Grievance / Discipline Management : Handle employee grievances, lead / coordinate HR related investigations, drafting of report, aligning the key stakeholders and helping line managers to close the disciplinary action plan. • Policy Development : Design, implement & interpret ER strategies, systems, policies and procedures that support long-term business growth and strategic goals of PPL India. • Standardization of employment documents : Collaborate and work very closely with HR operations to standardize the employment life cycle documents for all employees at factories / offices across India. • ER Dashboard Management : Use ER metrics and dashboards to provide decision support to senior management regarding cases, compliance, and employee costs. • Statutory Audits : Plan and conduct internal audits at manufacturing / non-manufacturing sites / offices across India for action planning and compliance. • Subject Matter Expertise: Act as a subject matter expert on matter related to employee relations for BHR’s , HR operations and business leaders. • Coaching & Capability Building: Build ER capability of BHR’s, business leaders and line manager on ER processes and new labor codes & compliances. • Legal Coordination : Regularly review ongoing legal cases and proactively coordinate with legal counsel for matters related to labor office, PF, ESIC, labour welfare fund, inspections etc. • Manage the central grievance reporting portal at PPL global level case management, reporting & insights action planning. Representing organization to external authorities like PF, ESIC, S&E, local police / administration, labour and employment authorities, courts and tribunals etc. KEY COMPETENCIES: • Integrity & Ethical Leadership : Consistently behaving in a fair, transparent manner to build mutual trust with employees and external stakeholders. • Resilience & Crisis Management : Remaining calm and decisive during difficult internal / external situations / union negotiations / union matters / inspections etc. • Liaison & Relationship Building : Exceptional skills in building professional relationships with government officials, labor federations, and advocates / external legal counsels. • Conflict Resolution & Mediation : Ability to handle internal / external conflicts in constructive manner in the best interest of the organization, able to navigate disagreements with trade unions or group of people for mutually beneficial outcomes. • Strategic Thinking & Business Acumen : Understanding the broader healthcare marketplace and aligning ER strategies with the company's financial and growth goals. • Effective communicator : Proficient in communication and should be able to present / explain / articulate ER/HR related matters to key stakeholders. • Expertise in Labour legislations / Statutory Compliance : Should be able to understand, interpret, explain & resolve complex matters related to labour codes, shop and establishment act & case laws. • Industrial Relations (IR) Strategy : Proven ability to manage collective bargaining and maintain cordial relations with internal/external trade unions to ensure zero production loss.