Senior Project Manager

EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry, and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need. We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. THE POSITION : The Senior Project Manager (SPM) plays a pivotal role in leading the internal day-to-day operations and delivery for a set of strategic, creative and medium-to-high complexity projects, from inception to completion, within a brand or multiple brands. The SPM has expert-level project management skills which allow them to lead any type of project or program, with limited supervision, and is considered the primary internal nucleus for their projects.    ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:   Full lifecycle delivery and management of complex, technical, strategic and creative projects   Develops and actively manages project timelines, estimates, risk registers, communication plans, burn reports and change logs with minimal oversight  Leads the estimation process and provides project budget and staff plan parameters with minimal supervision  Leads the project timeline creation process in close partnership with internal and external stakeholders with minimal supervision  Leads project kickoffs and status meetings  Creates and/or reviews and distributes meeting recaps; oversees and evolves Account Managers/Supervisors and Marketing Coordinators in their ability to write actionable recaps  In partnership with AD+, develops financial forecasts for proactive financial management   In partnership with AD+, Finance and Account, facilitates monthly billing, analysis and action  In partnership with Account Services, AD+, assists with the development of annual and project-based SOWs  In partnership with AD+, provides input to program Gantt Charts  In partnership with Account Services, AD+, assists with change order creation and management  Actively works with project stakeholders to identify, evaluate, log, communicate and mitigate project-level risks  Works closely with Project Management Office (PMO)/Delivery leadership to identify and mitigate program-level risks  Identifies project staff needs and works with resource managers and PCs to ensure accuracy and updates of resource plans  Resolves conflicts, including scope, schedule, resources, budget, quality and communication with minimal oversight  Ensures all project artifacts (FRD, BRD, etc.) are properly stored within enterprise systems (Workfront, TFS, etc.)  Accountable for application of Intouch delivery processes and PMO standards across their projects  Actively mentors and supports training efforts for Account Managers/Supervisors and Marketing Coordinators Acts as first touchpoint of escalation for Account Managers/Supervisors and Marketing Coordinators Keeps direct manager informed; asks for help when needed; knows when to escalate issues/concerns to leadership; brings solutions  Modeling inclusive behaviors, and proactively managing bias.  All other duties as assigned EXPECTATIONS OF THE JOB: Travel (% or number of days): not frequent Hours (Hours per week, days of the week): 40 hours, Monday-Friday The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position. An individual in this position must be able to successfully perform the expectations listed above. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. Bachelor's degree or equivalent education plus professional experience required   Three to five years of experience in a PMO role  Pharmaceutical or advertising experience preferred (AOR or DAOR)  Advanced understanding and applications of PMO standards and processes  Experience leading the delivery of complex, technology, strategy and creative based projects  Ability to develop a creative, strategic or technical heavy project plan  Ability to tailor and flex process to provide solutions to proactively facilitate a project  Experience leading a wide range of different functional groups and project teams  Comprehension of project forecasting and reforecasting throughout lifecycle of project  Expert project and program burn analysis and remediation  Excellent scope and change management tracking and adherence  Comfortable with client-facing communication  Strong critical thinking and problem-solving skills, with the ability to anticipate, assess and mitigate risk  Ability to build trust, negotiate and influence decision-making with Account, SMEs, Clients, Partner Agencies and third-party vendors  Strong sense of ownership and accountability  Strong decision-making and implementation, especially when faced with uncertainty  Experience working with Project Management Information Systems such as Workfront, Workfront Proof, Smartsheet, MS Project  Strong understanding of Microsoft Office Suite, specifically Excel  Launch experience a plus  Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and hold myself accountable. Embrace Diversity I create an environment of awareness and respect. Grow Talent I own my development and invest in the development of others.  Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful, and timely dialogue. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails,