Specialist Software Engineer

Career Category Information Systems Job Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Specialist Software Engineer Duties: Software application Dev/Ops on Amgen’s Salesforce.com platform using Apex, Visual Force, and Lightning Web Components for Service, B2B Commerce and experience cloud capabilities; Develop and maintain customizations for solutions delivery utilizing Salesforce Service, Commerce, Experience Cloud platforms which are a customer service platforms designed to help organizations deliver superior customer support and improve customer satisfaction; Work on MuleSoft integration platform to help businesses connect applications and services; Use DocuSign and Conga platforms to securely sign, send, and manage documents online; Configure and model the Salesforce.com application based on the business requirements; Build Service cloud capabilities—setup accounts & contracts, cases, email-to-case and omni channel rules targeting business requirements; Build B2B Commerce cloud capabilities—set up products, orders, carts, entitlements, order status standard and custom objects per business requirements; Lead the technical configuration of standard and custom objects developed, experience cloud portal, and API customization; Formulate sound technical solutions to common Order to Cash cycle, Distribution & Logistics business requirements; and Communicate software and system designs using UML, lucid chart or other modeling tools and software. May telecommute. Requirements: Master’s degree (or foreign equivalent) in Computer Science, Software Engineering or related field & 3 years of experience in the job offered or a software-related occupation. Position requires 3 years of experience in the following: Apex, Visualforce, and Lightning Web Components for Service Cloud, B2B Commerce, and Experience Cloud capabilities; Apex, SOQL, Lightning Web Components, JavaScript, Visualforce, AJAX, HTML, XML, CSS, Process Builder, Flow Management, Custom Settings, Workflow Rules, Triggers, Data Loader, Reports, Dashboards, REST APIs, and SOAP Web Services; Salesforce Experience Cloud (Communities) including development of customer and partner portals using Experience Builder, Lightning Web Components, Apex, Visualforce, CMS, custom components, and security and sharing configurations; Service Cloud capabilities including Case Management, Email-to-Case, Omni-Channel, Knowledge Base, and Reporting and Analytics; Scalable data processing solutions in Salesforce including Batch Apex, Scheduled Apex, Queueable Apex, and asynchronous processing mechanisms; Managing Salesforce release and deployment processes including change set management, deployment validation, environment management, and version control using Copado and related DevOps tools; Salesforce migration and deployment tools including Copado, ANT Migration Tool, Salesforce CLI (SFDX), and CI/CD pipelines to support code promotion across environments; SAFe Agile practices including PI Planning, Sprint Planning, Backlog Management, and Agile ceremonies using project management tools such as Jira and Confluence; Supply chain processes including Order-to-Cash, Global Distribution, Customer Service, and Logistics; and Web services, data modeling, and enterprise application integration concepts, including implementing Salesforce integrations with MuleSoft, Conga, and DocuSign. Contact: Interested candidates please apply via https://careers.amgen.com/en/search-jobs and search for job # R-255470. Job type: Full-Time position. The annual salary for this position in the U.S. is $173,659.00 per year. Also, this position offers stock, retirement, medical, life and disability insurance and eligibility for an annual bonus or for sales roles, other incentive compensation. 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