Organisational Culture Assurance Director

GSK UK – London – New Oxford Street Updated 29 September 2026
Pharma

Job description

Organisational Culture Assurance Director Business Introduction GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges. Position Summary The Organisational Culture Assurance Director leads GSK’s enterprise Organisational Culture Assurance capability, providing independent assurance to senior leadership, the ARC and the Board on whether organisational behaviours, cultural conditions and leadership practices support effective risk management, sustainable performance towards GSK strategic objectives and organisational resilience. The role is accountable for defining and delivering the Organisational Culture Assurance strategy, annual assurance plan, culture risk framework, methodology and quality standards. It combines targeted assurance reviews, behavioural analytics and AI-enabled insight generation to identify cultural and behavioural risk patterns across the organisation and translate them into meaningful enterprise-level insights. As A&A’s subject matter expert on organisational culture, behavioural risk and behavioural assurance, the Director leads a specialist team and integrates behavioural risk insight into the wider A&A assurance programme, strengthening how audit teams assess the organisational factors that influence governance, control effectiveness, decision-making, escalation, accountability and performance. Responsibilities Assurance Strategy and Leadership Develop and continuously evolve GSK's Organisational Culture Assurance strategy and operating model. Establish risk-based methodologies and criteria for identifying Organisational Culture Assurance priorities. Ensure Assurance coverage aligns with enterprise risks, strategic priorities, significant organisational change and emerging risks. Define and maintain assurance methodologies that assess organisational behaviours, cultural conditions and behavioural risk factors. Establish effective working relationships with business stakeholders. Responsible for the assurance outcomes. Ensure Assurance activities remain aligned with Internal Audit standards and emerging requirements relating to organisational behaviour and culture. Organisation Culture Analytics and Insights Lead the development of advanced Organisational Culture Assurance capabilities. Own the strategic direction, governance and prioritisation of Organisational Culture Assurance dashboards, behavioural reporting products and enterprise behavioural risk indicators. Oversee the creation of data-driven dashboards and reporting products for Audit teams, RMCBs, ExCom and the ARC. Drive the use of AI-enabled analytical techniques and innovative approaches to identify behavioural patterns, emerging risks and cultural trends. Ensure quantitative and qualitative data sources are integrated into assurance planning and reporting. Translate large and complex datasets into meaningful and actionable leadership insights. Organisational Culture Assurance Reviews Oversee delivery of targeted Organisational Culture Assurance reviews in areas of heightened risk, concern or strategic importance. Ensure reviews apply a consistent and evidence-based assurance methodology. Provide quality oversight and accountability for all Organisational Culture Assurance outputs. Ensure reports identify the organisational conditions that enable or inhibit effective performance and risk management. Support escalation and reporting of significant behavioural risks and culture-related observations. Enterprise Assurance Integration Lead the integration of behavioural and cultural risk considerations into the wider A&A assurance framework. Develop Organisational Culture Assurance tools, indicators and guidance for core audit teams. Support audit teams in identifying behavioural factors that influence risk outcomes. Drive increased consistency in how organisational behaviours are considered within assurance engagements. Stakeholder Engagement and Influence Build trusted relationships with senior leaders across functions, business units and geographies. Facilitate constructive discussion on sensitive organisational and behavioural issues. Act as a trusted advisor on the relationship between organisational culture, behaviour, performance and risk. Provide thematic culture, behavioural risk and organisational effectiveness insights to the Audit & Risk Committee, Executive Committee and Board. Own the development and communication of Organisational Culture Assurance opinions and significant behavioural risk themes. Assurance Independence Maintain independence and objectivity by providing assurance, insight and advice while avoiding ownership of management remediation activities and corrective actions. undefined undefined Lead, inspire and develop a multidisciplinary Organisational Culture Assurance team. Build capability in behavioural assessment, coaching, interviewing, analytics and insight generation. Drive a high-performance environment that promotes innovation, continuous improvement and knowledge sharing. Manage team resources, priorities and capability requirements in line with future strategic needs. Qualifications/Skills Basic Qualifications: Significant experience within Internal Audit, Risk Management, Compliance, Human Resources, Organisational Development, Behavioural Risk or related disciplines. Strong understanding of governance, risk management and assurance principles. Proven experience leading complex global assurance, transformation or organisational effectiveness programmes. Demonstrated ability to assess organisational culture and behavioural risks at enterprise level. Demonstrated ability to understand how local cultural norms, organisational context and ways of working influence, interact with and shape corporate culture, behaviours and risk outcomes. Significant experience engaging, influencing and challenging senior leaders. Strong analytical capability with the ability to interpret and synthesise large volumes of quantitative and qualitative information. Experience leading data-driven assurance, analytics or insight programmes and translating complex information into executive and Board-level reporting Strong leadership, coaching and organisational capability. Excellent communication, facilitation and stakeholder management skills. Strong business acumen and organisational awarenes

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