Buying Channel Orchestration & Enablement Specialist

Job Description Company Overview Vertex is a global biotechnology company committed to scientific innovation and improving the lives of people with serious diseases. Through a strong focus on patients, collaboration, and operational excellence, Vertex brings together talented professionals to build scalable, compliant, and efficient business capabilities that support its mission. Role Summary Vertex is seeking a Specialist, Buying Channel Orchestration & Enablement to join the Global Sourcing & Procurement organization within the Source-to-Pay (S2P) Center of Excellence (COE) . The Specialist is responsible for supporting the business owner with the enabling, managing, and optimizing buying channels and intake orchestration across the S2P lifecycle. The Specialist will ensure that users are guided to the right buying pathways, suppliers, and workflows through intuitive, policy-aligned channel design and orchestration tools. Working across platforms such as Coupa and intake/orchestration tools such as Zip, ORO, or similar solutions , the Specialist will help create a buying experience that is compliant, efficient, and easy to use. This is a business-facing role, not an IT system ownership role. The Specialist will own the business design, configuration direction, and adoption of buying channels and intake workflows, while partnering closely with Digital/IT for technical implementation and support. Key Responsibilities Buying Channel Design & Enablement Support the design, configuration, and continuous optimization of procurement buying channels, including catalogs, preferred suppliers, guided buying paths, and request channels Ensure the Specialist’s buying channel designs guide users to the appropriate procurement pathway based on category, supplier, policy, and business need Align buying channels to category strategies, preferred supplier programs, and procurement policy requirements Help standardize buying experiences to improve usability, consistency, and compliance across the organization Intake & Orchestration Management Configure and manage intake and orchestration business rules within platforms such as Zip, ORO, or similar tools Ensure intake requests are routed efficiently with the right approvals, workflows, and policy guardrails Continuously refine routing logic, intake rules, forms, and user journeys to improve both user experience and process compliance Partner with stakeholders to ensure intake experiences support procurement objectives and business needs Platform & Workflow Configuration Support the business owner for the configuration of buying channels and intake workflows in tools such as Coupa and orchestration platforms Translate business requirements into workflows, forms, routing logic, and user experiences Partner with Digital/IT on technical updates while maintaining ownership of process design and business configuration requirements Support testing, validation, and process readiness for workflow or channel changes User Experience & Adoption Support the i dentif ication friction points across buying channels and intake workflows and drive practical improvements Support training materials, user documentation, and change management efforts to improve adoption of preferred procurement channels Support the monitoring of user behavior, channel usage, and workflow outcomes to ensure alignment with intended processes Support the simplif ication of complex procurement processes into intuitive and user-friendly experiences Compliance & Policy Alignment Support the business owner to reinforce procurement policies, including preferred supplier use, approved workflows, and “No PO, No Pay” requirements Support the business owner to h elp reduce maverick spend by guiding users through compliant and optimized buying pathways Support the business owner to Partner with Governance and Category teams to maintain alignment between procurement policy and channel execution Support the business owner with enforcement of business rules that improve compliance without creating unnecessary complexity Performance & Continuous Improvement Support the business owner to t rack channel effectiveness through metrics such as adoption rates, cycle times, compliance levels, and workflow efficiency Support the business owner to i dentify improvement opportunities and recommend enhancements that simplify and standardize the buying experience Partner with Analytics teams to support reporting, dashboards, and insights on buying channel and intake performance Contribute to ongoing process improvement efforts across the S2P lifecycle Required Qualifications Bachelor’s degree required </ul