IT Solutions Operations Engineer

Eurofins Scientific is an international life sciences company offering a unique range of analytical services to customers in multiple industries, with the aim of making life and the environment safer, healthier, and more sustainable. From the food you eat and the water you drink to the medicines you trust, Eurofins laboratories work with the world's largest companies to ensure that the products they supply are safe, the ingredients are authentic, and the labeling is accurate. Eurofins is committed to providing analytical services that contribute to the health and safety of society and the planet, as well as corporate responsibility to protect the environment and promote diversity, equity, and inclusion across the Eurofins network of companies. The Eurofins network of companies believes it is a global leader in food, environmental, pharmaceutical, and cosmetic analysis, as well as in discovery pharmacology, forensic medicine, advanced materials science, and agro-scientific research services. It is also a market leader in certain areas of genomics, clinical trial support, and contract development and manufacturing in the biopharmaceutical field. It also has a rapidly expanding presence in the highly specialized field of molecular clinical diagnostics and in vitro diagnostic products. In over 37 years, Eurofins has grown from a single laboratory in Nantes, France, with more than 65,000 employees in a decentralized and entrepreneurial network of over 950 laboratories in more than 1,000 companies across 59 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to assess the safety, identity, composition, authenticity, origin, traceability, and purity of biological substances and products. In 2025, Eurofins generated total revenues of €7.296 billion and was among the best-performing stocks in Europe over the past 20 years. Eurofins BioPharma Product Testing  is looking for an  IT Solutions Operations Engineer ,  at EU Level, based in  Vimodrone (MI). The role is responsible for the  operational excellence, reliability, and validated state  of centrally managed  laboratory and business-critical IT applications  supporting regulated QC and GxP environments. The role focuses on  day-to-day operations, compliance, stability, and lifecycle management  of laboratory applications such as  Empower, NuGenesis, LabSolutions, and similar systems , ensuring systems remain compliant, available, and fit for purpose across BPT sites. This position works closely with  QA, CSV, Infrastructure, vendors, and business stakeholders  to maintain validated systems, support audits, and deliver controlled system changes. Key Responsibilities Provide  Level 2 / Level 3 operational support  for centrally managed laboratory and enterprise applications, managing incidents across  P1 to P4 severity levels  in line with  ITIL best practices . Perform  regular maintenance, upgrades, patching, preventive maintenance, and system health checks . Proactively monitor  applications, databases, and virtualized environments  to prevent service disruption. Ensure systems operate in compliance with  GxP, data integrity, and internal quality requirements . Contribute to Computer System Validation (CSV) activities Manage and coordinate  incident, change, problem, and exception management  activities. Support  root cause analysis  and contribute to  CAPA definition and follow‑up . Collaborate with  Infrastructure, QA, CSV teams, and vendors  to resolve issues efficiently. Strong experience in  IT operations within regulated (GxP) environments; Solid understanding of  CSV, data integrity, and validation lifecycle; Hands-on experience with  laboratory applications  (Empower, NuGenesis, LabSolutions or similar); Proficiency in  PowerShell / scripting; Good knowledge of  Oracle and SQL databases; Experience with  virtualized environments ; VM image creation is a strong plus; Willingness to  work outside business hours or weekends on rare occasions , based on planned IT changes and critical incidents; Willingness to  travel up to 20%  to support sites, projects, or audits. Expected salary (RAL) range for the role: €25–34K Compensation will be determined based on experience, skills, and alignment with the company’s salary ranges for the role. To apply, it is necessary send a detailed  Curriculum Vitae written in english,  specifying the authorization to process personal data. CVs without these requirements will not be considered. To learn more about Eurofins, please explore our website  www.eurofins.com ,  www.eurofins.it