Key Account Manager, Vaccines - HCM

JOB DESCRIPTION – Key Account Manager, Infectious Disease - HCM About AstraZeneca and AstraZeneca Vietnam AstraZeneca AstraZeneca (LSE/STO/Nasdaq: AZN) is a global, science-led biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines in Oncology, Rare Diseases and BioPharmaceuticals, including Cardiovascular, Renal & Metabolism, and Respiratory & Immunology. Based in Cambridge, UK, AstraZeneca operates in over 100 countries and its innovative medicines are used by millions of patients worldwide. Please visit astrazeneca.com and follow the Company on Twitter @AstraZeneca. AstraZeneca Vietnam As a Foreign Invested Enterprise with over 750 members, AstraZeneca is investing into Vietnam 360 million USD from 2020 to 2030 with a focus on reducing the burdens of non-communicable diseases, developing local talent, and uplifting the domestic biopharmaceutical R&D and manufacturing capabilities. Over the last three decades accompanying Vietnam’s sustainable development, AstraZeneca has run several impactful programmes in collaboration with the Government, Ministry of Health and healthcare partners to promote disease awareness, prevention and early detection. In recent years, AstraZeneca Vietnam has received several certificates of merit from the Prime Minister and Minister of Health, for excellent contributions to Vietnam’s vaccine diplomacy, fight against COVID-19 and advancement of cancer treatment and disease awareness. The company has also been recognized among Vietnam’s Top 100 Best Places to Work (2018 – 2024) with various other industry awards from BritCham, EuroCham, and government agencies. What you’ll do Job Description / Capsule Lead AstraZeneca's strategic partnerships with priority accounts by acting as the single point of accountability for customer strategy, stakeholder management, and cross-functional execution. Drive commercial performance, business continuity, launch excellence, and long-term value creation through data-driven account planning, effective resource management, and trusted customer relationships. Typical Accountabilities (bullet point list) 1. Strategic Customer & Stakeholder Management Serve as the single point of accountability for AstraZeneca's strategic partnership with assigned key accounts, ensuring alignment of customer objectives with AZ business priorities. Build and sustain long-term executive-level relationships with key decision makers, influencers, procurement leaders, and healthcare associations to secure strategic access and partnership opportunities. Lead senior stakeholder engagement to strengthen AZ's position as a trusted partner and support sustainable business growth. Coordinate cross-functional collaboration across Medical, Marketing, Supply Chain, Commercial Excellence, and Finance to ensure seamless account execution. Drive inclusion of AstraZeneca brands and solutions into customer strategic plans, clinical pathways, commercial initiatives, and organizational priorities. Uphold the highest standards of ethics, compliance, and the AZ Code of Conduct to strengthen trust, credibility, and long-term partnerships. 2. Key Account Business Planning & Performance Management Develop and lead comprehensive account strategies, business plans, and execution roadmaps to achieve short-, medium-, and long-term business objectives . Identify , prioritize, and realize account growth opportunities through strategic partnership initiatives, portfolio expansion, and innovative customer engagement models. Lead annual business planning, forecasting, investment prioritization, and resource allocation to maximize account performance and return on investment. Ensure successful execution of strategic initiatives, product launches, tenders, and activation plans within assigned accounts. Monitor account performance against agreed KPIs, identify risks and opportunities, and implement corrective actions to deliver business targets. Develop account-based strategies across relevant therapy areas to maximize portfolio impact, market access, and customer value. 3. Data & Analytics ( DnA ) Leverage customer, market, and business intelligence to generate actionable insights and drive fact-based decision making. Analyze account performance trends, vaccination uptake, patient flow, competitive dynamics, and commercial outcomes to identify growth opportunities and mitigate risks. Translate data into compelling business recommendations and strategic action plans for internal and external stakeholders. Build robust account performance dashboards and reporting frameworks to monitor progress against strategic objectives and KPIs. Support forecasting, opportunity assessment, scenario planning, and investment decisions through analytical rigor. 4. Project Leadership, Negotiation & Governance Lead complex cross-functional projects involving strategic accounts, including partnership initiatives, launch readiness, commercial programs, and network expansion opportunities. Drive project execution excellence by ensuring alignment of stakeholders, timelines, resources, deliverables, and risk mitigation plans. Lead commercial negotiations with key customers to establish mutually beneficial agreements while optimizing business outcomes and compliance standards. Anticipate and proactively manage business continuity r