Technology Product Owner, Sales Technology - Contract

At EVERSANA, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 6,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and walks of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. The Technology Product Owner , Sales Technology is responsible for the strategy, roadmap, delivery, adoption, and continuous improvement of technology products that enable Commercial Operations, Sales Enablement, Marketing, and the Field Sales Organization across specialty groups. This role serves as the primary liaison between business stakeholders and technology teams, ensuring sales representatives, managers, and commercial leaders have the tools, processes, insights, and data necessary to drive growth, improve customer engagement, and deliver exceptional customer experiences. The successful candidate will lead a portfolio of capabilities spanning Salesforce CRM, opportunity management, physician intelligence, sales enablement, territory planning, forecasting, customer engagement, digital field tools, analytics, AI-driven insights, and commercial process automation. The role combines product strategy, business process transformation, Agile delivery leadership, and deep partnership with commercial stakeholders to drive measurable business outcomes.   Key Responsibilities Product Strategy & Portfolio Management Own the product vision, roadmap, and value realization strategy for the specialty Sales Technology portfolio. Translate commercial objectives, field feedback, customer needs, and business priorities into actionable product roadmaps and investment plans. Partner with Commercial Operations, Sales Leadership, Marketing, Professional Education, and Sales Enablement teams to identify opportunities that improve field effectiveness and customer engagement. Define and track success metrics, KPIs, and business outcomes including seller productivity, CRM adoption, pipeline visibility, forecast accuracy, customer engagement, and revenue enablement. Prioritize investments across products and platforms based on strategic value, business impact, technical feasibility, and organizational readiness. Commercial Technology Delivery Lead the end-to-end delivery of technology capabilities supporting Commercial Operations and Sales Enablement. Partner with engineering teams, architects, analysts, and delivery partners to execute roadmaps and deliver business value. Manage product backlogs, feature prioritization, user story development, sprint planning, and release execution. Ensure solutions are scalable, secure, compliant, and aligned with enterprise architecture standards. Drive technology adoption through change management, training, communications, and feedback mechanisms. Salesforce CRM & Commercial Platforms Serve as product leader for Salesforce CRM and supporting commercial technology platforms. Drive optimization of account management, contact management, opportunity management, territory management, forecasting, case management, and commercial workflows. Partner with business stakeholders to improve data quality, business processes, reporting, and user experiences. Evaluate and prioritize platform enhancements that increase field efficiency and reduce administrative burden. Collaborate with enterprise platform teams to maximize value from Salesforce, AI, analytics, and other commercial technologies. Sales Effectiveness & Enablement Champion initiatives that improve seller productivity and streamline field execution. Partner with Sales Enablement teams to deliver solutions that support onboarding, training, coaching, and ongoing field effectiveness. Identify opportunities to automate manual processes and enhance customer-facing workflows. Leverage user research, field engagement, and customer feedback to continuously improve digital experiences. Ensure technology solutions align with evolving field sales processes and customer engagement strategies. AI, Analytics & Innovation Identify and champion opportunities to leverage Artificial Intelligence, Generative AI, automation, predictive analytics, and data-driven decision-making. Drive the adoption of innovative solutions that improve customer insights, opportunity identification, pipeline management, and commercial execution. Partner with data and analytics teams to enable actionable reporting, dashboards, and commercial intelligence capabilities. Evaluate emerging technologies and industry trends to ensure the organization remains at the forefront of commercial technology innovation. Agile Product Operating Model Serve as a champion of the business's operating model. Foster a culture of user-centricity, experimentation, transparency, continuous learning, and outcome-based delivery. Lead Agile ceremonies and product governance activities. Promote data-driven prioritization and evidence-based decision-making. Continuously measure and improve team performance, delivery effectiveness, and business value realization. Business Partnership & Stakeholder Management Build strong partnerships with Commercial Operations, Sales Leadership, Marketing, Professional Education, Finance, Data & Analytics, and Technology organizations. Facilitate alignment across cross-functional teams regarding priorities, investments, timelines, and expected outcomes. Lead discovery activities, process mapping, journey mapping, and business capability assessments. Communicate product strategy, roadmap decisions, risks, and tradeoffs effectively to stakeholders at all levels. Influence and drive organizational alignment without direct authority. Leadership Skills & Behaviors Demonstrate strong product management and business transformation leadership. Apply user-centered design principles to understand and solve complex business challenges. Think strategically while maintaining strong execution focus. Lead through influence, collaboration, and servant leadership. Foster innovation, experimentation, and continuous improvement. Exhibit strong problem-solving, analytical, and decision-making capabilities. Build trusted partnerships across business and technology functions. Communicate effectively with field teams, executive leadership, and techni