Specimen Management Associate II

We are seeking Specimen Management Associate II to join IQVIA Laboratories at Austin, TX. We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development. Job Summary: The Specimen Management Associate II ensures samples received and/or shipped are accurately maintained, tracked, and managed for complete traceability and accountability. This role supports sample reconciliation, issue resolution, customer communication, and compliance with laboratory procedures and regulatory requirements. Schedule will be Monday - Friday 8 am to 5 pm with biweekly overtime on Saturdays, not mandatory, but highly encouraged. What You'll Be Doing: Reconcile sample shipments and resolve routine issues to ensure samples are accurately identified, sorted, and labeled for testing and/or storage Identify errors or potential problems and escalate concerns to senior-level staff Notify customers of sample receipt and respond to routine inquiries as needed Support after-hour alarms and other job-critical functions as required Support safety, quality, and 6S requirements and initiatives Notify appropriate staff of supply shortages Communicate clearly, accurately, and timely with cross-functional stakeholders Perform work in accordance with company procedures and applicable regulatory guidelines What We Are Looking For: Bachelor’s degree in a chemical, biological, clinical laboratory science or medical technology completed OR 60 hours of college coursework with at least 24 semester hours in natural science or medical laboratory coursework required Basic knowledge of laboratory systems and procedures with demonstrated ability to navigate and resolve routine challenges Experience supporting sample shipment reconciliation, sample identification, sorting, labeling, testing, and/or storage workflows - ideally with clinical materials, but any shipping experience is acceptable Knowledge of GLP/GDP regulations Proficiency in Microsoft Outlook, Word, and Excel Experience in data entry, ideal would-be previous Watson experience, but Excel is a good equivalent Other equivalent combination of education, training, and experience may be accepted in lieu of degree The Knowledge, Skills and Abilities Needed for This Role: Strong attention to detail and commitment to sample traceability and accountability Effective organizational skills with the ability to handle multiple tasks simultaneously Effective communication skills with the ability to work cross-functionally with coworkers, managers, customers, and clients Self-motivated and able to work well independently and as part of a team Ability to establish and maintain effective working relationships Flexibility to adjust to variable biological sample receiving volumes, including higher-volume batch days and lower-volume operational support days Commitment to continuing education through self-study, training sessions, and meetings What We Offer You: We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey. To learn more about our benefits, visit IQVIA benefits . If you're looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible! IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $35,900.00 - $74,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.