PV Officer, Team Lead (Japanese Fluency required )

We are PrimeVigilance (part of Ergomed Group), a specialised mid-size pharmacovigilance service provider established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America and Asia all covering services within: Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance.  PrimeVigilance provides first class support to our small to large pharmaceutical and biotechnology partners maintaining long lasting relationships and has become one of the global leaders in its field. We cover all therapy areas including medical device.  We love investing in our staff by providing an excellent training and development platform. We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved.  Come and join us in this exciting journey to make a positive impact in patient’s lives.  Leads the team responsible for ICSR management for a selected project or group of projects as Team Leader  Ensures adequate distribution of tasks for assigned projects and teams and oversees the workflow process  Assures and exerts of activities leading to effective cooperation with clients in the area of ICSR Management  ​​Role and Responsibilities​  Providing support to other activities undertaken by the project team on behalf of the client and the company  Line Manages assigned ICSR staff  Creates and maintains project specific KPIs for contracted ICSR activities (this includes optimizing procedures, trainings and any other actions to increase ICSR team efficiency)  Proposes process changes to ICSR Operational Lead  Manages ICSR deviations with ICSR Operational Lead support  Reviews trackers and timesheet data and ensures accuracy  Is involved in ICSR processing and 2nd QC of cases  Operates as the assigned team SME and supports other SMEs  Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance  Extensive experience in pharmacovigilance within which demonstrated work experience in line manager role.  Excellent communication (written and verbal) skills  Organization skills, including attention to details and multitasking  Delegation skills  Planning and time management  Technical skills  Team working  Fluency in English and Japanese Why PrimeVigilance?  We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.   To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us.  We offer:  Training and career development opportunities internally   Strong emphasis on personal and professional growth  Friendly, supportive working environment  Opportunity to work with colleagues based all over the world, with English as the company language  Our core values are key to how we operate, and if you feel they resonate with you then PrimeVigilance could be a great company to join!   Quality  Integrity & Trust   Drive & Passion   Agility & Responsiveness   Belonging  Collaborative Partnerships   We look forward to welcoming your application.