Payment Specialist

Salary Range: Kč580,230.00 - Kč1,077,570.00 Job Description Summary #LI-Hybrid Location: Prague, Czech Republic Relocation Support: This role is based in Prague, Czech Republic. Novartis is unable to offer relocation support: please only apply if accessible. Ready to make every payment count? As a Payment Specialist, you’ll play an important role in ensuring accurate, timely and compliant payments while helping deliver a seamless end-to-end cash disbursement process. You’ll collaborate with colleagues across Novartis to resolve payment challenges, strengthen controls and improve service delivery, while actively contributing to automation and continuous improvement. This is an opportunity to combine your payments expertise, problem-solving mindset and customer focus to make processes simpler, smarter and more effective. Job Description Key Responsibilities Manage end-to-end payment preparation and execution, ensuring timely, accurate processing aligned with Treasury requirements. Execute multi-entity payment runs through SAP according to established schedules, controls and guidelines. Resolve unpaid, returned and excluded payments promptly, identifying root causes and preventing recurring issues. Partner with internal stakeholders to address payment queries, exceptions and operational challenges with a customer-focused approach. Maintain payment documentation and execute internal controls to support compliance, audit readiness and financial governance. Monitor service levels and key performance indicators, using insights to strengthen payment quality and effectiveness. Drive continuous improvement and automation, challenging manual processes and identifying opportunities to simplify payment operations. Essential Requirements Experience with end-to-end payment processes, including payment preparation, execution, validation and issue resolution. Working knowledge of SAP for payment processing and multi-entity payment runs. Understanding of financial controls, compliance requirements and audit-ready documentation within payment operations. Strong analytical and problem-solving skills, with the ability to identify root causes and resolve recurring payment issues. Strong stakeholder collaboration and customer service skills, with the ability to manage queries and exceptions effectively. Continuous improvement mindset, with a focus on process automation, simplification, accuracy and operational effectiveness. Benefits & Rewards At Novartis, we’re committed to reimagining medicine together - and rewarding the people who make it happen. Expected Annual Base Salary Range for role: 580,230 CZK to 1,077,570 CZK The base salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically. In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters. The rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave. Read our brochure to learn more about our global total rewards offering: https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf Note: Benefits and compensation may vary by country and are subject to local legal requirements, including provisions of collective bargaining agreements where applicable. A full overview of your compensation package, including any relevant collective bargaining agreement details applicable to your role based on your employment location and Novartis employer entity, will be communicated separately to you during the application process. What you will receive Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary; Risk Life Insurance (full cost covered by Novartis); 5-week holiday per year; (1week above the Labour Law requirement); 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report; Cafeteria employee benefit program – choice of benefits from Benefit Plus Cafeteria in the amount of 17,500 CZK per year; Meal vouchers in amount of 105 CZK for each working day (full tax covered by company); Public Transportation Allowance; MultiSport Card, Employee Share Purchase Plan. Find out more about Novartis Business Services: https://www.novartis.cz/ Commitment to Diversity and Inclusion Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to receive more detailed information about the essential functions of a position, please send an e-mail to di.cz@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Skills Desired Building High Performance Team, Communication, Critical Thinking, Financial Accounting, Financial Management Reporting, Key Driver Analysis (KDA), People Development, Process Optimization, Resource Allocation, Stakeholder Influence