Executive Director, Digital Transformation & Delivery Excellence

Merck & Co USA - New Jersey - Rahway Updated 28 October 2026
PharmaBiotechClinical ResearchRegulatory AffairsQuality Assurancemedicalgcpemacroraveinformazure

Job description

Job Description Role Summary The individual in this role serves as the Chief Information & Digital Officer's (CIDO) enterprise lead for translating digital strategy into disciplined, multi-divisional execution. The role connects strategic priorities, investment decisions, delivery governance, and value realization across the IT organization. Balancing enterprise governance with divisional execution, the Executive Director frames critical investment and architectural choices, leads CIDO-sponsored transformation initiatives, accelerates cross-divisional delivery and value realization, modernizes Information Technology (IT) ways of working, scales next-generation capabilities, and advances workforce modernization. Core Responsibilities & Strategic Accountabilities Transformation Excellence and Value Realization Advisory: Serve as a trusted advisor to CIDO and ITLT framing critical trade-offs, investment options, and ROI projections to shape the IT portfolio and roadmap. Roadmap & Value Realization: Translate strategic intent into an actionable, multi-year transformation portfolio with clear value milestones, tracking outcome delivery in close partnership with Finance and executive sponsors. Operating Rhythm & Executive Alignment: Facilitate an effective operating rhythm across the IT leadership team, ensuring cross-functional transparency, portfolio governance, and continuous operating model optimization. Executive Engagement Support: Partner with CIDO to support transformation progress, value realization metrics, technical debt posture, and strategic risks to the Executive Leadership. Cross-Divisional Program Delivery End-to-End Program Leadership: Direct the delivery of complex enterprise transformation initiatives that require direct sponsorship and delivery focus from the CIDO office Bottleneck Elimination: Serve as the designated escalation authority on behalf of the CIDO, resolving cross-divisional friction, resource constraints, and integration roadblocks. IT Way of Working Transition: Transform IT delivery organizations from federated, project-based paradigms to agile, value-stream-aligned, AI centric models measured by operational speed, cyber resiliency, and business impact. Digital Capability Rollout Next-Gen Capability Scaling: Work with IT teams to support enterprise-wide definition and rollout and adoption of modern digital capabilities on behalf of the CIDO, including advanced data pipelines and practical agentic AI solutions. Market & Capability Sensing: Monitor emerging technologies (including generative and agentic AI), competitive shifts, regulatory developments, and strategic partnership models to capture enterprise-level transformation opportunities. Workforce and Process Modernization IT Talent Acceleration: Partner with divisional IT leaders and HR to develop and maintain an overall talent development plan, execute workforce modernization programs, reskilling talent in modern, next generation skills IT Process and Ways of Working: Serve as the central lead for IT processes, defining and optimizing IT processes and related ownership structure to ensure more effective and efficient outcomes; partner with specific IT functions to reimagine IT processes such as Software Development Lifecycle (SDLC); continuous integration/continuous deployment (CI/CD), etc. Experience, Qualifications & Skills Education Required: Bachelor’s degree in computer science, Software Engineering, Information Systems, Business Administration, or a related field. Preferred: Master of Business Administration (MBA), Master of Science in Computer Science, Information Science, or equivalent advanced degree. Required Experience & Capabilities 15+ Years of Leadership Experience: Proven track record in progressive technology leadership, IT strategy, and large-scale enterprise transformation within a complex, matrixed global enterprise. Multi-Divisional Delivery Track Record: Demonstrated success leading and delivering global scale programs across independent business units and federated IT groups without direct hierarchical control. Turnaround & Crisis Leadership: Verifiable experience serving in turnaround, recovery, or interim leadership roles to rescue distressed technical programs or organizational initiatives. Executive Presence & Influence: Extensive background advising C-suite executives, partnering with executive committees, and participating in board-level strategy and governance presentations. Technical & Modernization Depth: Hands-on foundational understanding of modern software architecture, public cloud environments (AWS, Azure, or GCP), API-first integration, DevSecOps pipelines, and legacy migration. Data & AI Governance: Working familiarity with enterprise data governance frameworks, machine learning operations (MLOps), and generative/agentic AI deployment patterns. Financial Acumen: Deep command of technology financial management, including business case development, Total Cost of Ownership (TCO) optimization, vendor negotiations, and capital/operating expenditure governance. Regulated Industry Experience: Prior leadership experience in biopharmaceuticals, life sciences, healthcare, financial services, or other heavily regulated environments. Life Sciences Domain Acumen: Familiarity with the biopharmaceutical value chain (Discovery/R&D, Clinical Development, Manufacturing & Supply, and Commercial/Medical Affairs). People Leadership: Proven ability to build, mentor, and lead high-performing teams of senior directors, technical leaders, and matrixed delivery pods. Consulting Background (Preferred): Previous experience within top-tier management consulting, enterprise transformation advisory, or technology strategy firms. Required Skills: Acquisitions Divestitures, Acquisitions Divestitures, AI Implementation Planning, Biopharmaceuticals, Business Operations, Business Transformation, Business Unit Integration, Change Agility, CI/CD, C-Level Management, Computer Science, Consultative Approach, Data Governance, Developing Proposals, DevSecOps, Digital Strategy, Emotional Intelligence, Environmental Scanning, Executive Presence, Financial Management, Information Systems, Machine Learning Operations, Management Consulting, Oncology Drug Development, Operating Models {+ 9 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran stat

Stand out for this role

NoxPharm tailors your CV to this job description by aligning your experience with the role requirements and terminology. Built for pharma & life sciences.

Tailor my CV now — free to try