Analyst Clinical Informatics Systems - iSens - Porto

JOB DESCRIPTION: Responsible for the definition, configuration, and development of core laboratory/hospital software solutions for designs of intermediate and moderate complexity. MAIN RESPONSIBILITIES • Translates requirements into new solutions - Develops use cases, requirements, and specifications for new and existing system design. • Performs Investigations - Participates in investigations to determine root cause for moderately complex issues that may cross multiple products. Arrives at timely conclusions. Maintain high customer service by assisting support with customer issue resolution and coordinate inclusion of customer issue resolution with product/project patches and releases. • Solution configuration and documentation - Performs software installation and configuration, test laboratory workflows, creation and maintenance of business rules, verification of system and instrument interfaces. Generates input to service personnel. • Obtains customer feedback for new and/or improve products - Provides and gathers inputs from internal and external sources and from members of the project’s cross functional team to achieve customer needs. • Anticipates and/or develops /applies risk mitigation - Reviews technical risks and take appropriate action. • Maintains adherence to quality system - Follows functional area policies and procedures. • Implements activities for project. QUALIFICATIONS Education Bachelors Degree In Healthcare Informatics or medical related or an equivalent combination of education and work experience Experience/Background Minimum 2 years Requires strong analytical and communication skills as well as sound judgment and the ability to work effectively with internal team members, software developers, and customer. The base pay for this position is N/A In specific locations, the pay range may vary from the range posted. JOB FAMILY: IT Services & Solutions Delivery DIVISION: CRLB Core Lab LOCATION: Portugal > Porto : Rua Orlando Ribeiro, No. 78, Leça do Balio ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: No MEDICAL SURVEILLANCE: No SIGNIFICANT WORK ACTIVITIES: Not Applicable