Vice President, Global Channel Management
PharmaMedTechQuality Assuranceemacroinform
Job description
The Opportunity: The Vice President, Global Channel Management is a strategic executive leadership role responsible for building, leading, and scaling Bioscience & Medtech Products (BMP) global channel management capability while driving growth through strategic channel partnerships. This leader will develop and execute BMP’s global channel strategy, establish a standardized channel operating model, and create the governance, processes, and performance framework necessary to support a complex ecosystem of distributors and strategic commercial partners. The Vice President will serve as the executive relationship leader for BMP's global VWR partnership while transforming the channel management function into a highly integrated business capability with a disciplined operating rhythm, clear governance structure, and strong focus on business growth. The role will be responsible for creating visibility across all channel relationships by documenting partner responsibilities, product portfolios, regional operating models, contractual frameworks, and market coverage to ensure alignment, accountability, and effective channel execution. Working closely with Commercial, Product Management, Supply Chain, Finance, Operations, and Regional Leadership teams, this executive will ensure channel strategies are aligned with BMP's global growth objectives while establishing the foundation for future expansion into additional channel partnerships, new end markets, and regional channel leadership structures. The Vice President will serve as the architect of BMP's global channel ecosystem, balancing strategic growth, operational excellence, governance, and partner enablement to create a scalable channel management function capable of supporting the organization's long-term growth ambitions. MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance) Strategic Leadership & Channel Transformation Establish a scalable global channel management operating model that supports current business objectives and future growth. Build and lead a best-in-class channel management function aligned with BMP's commercial strategy and corporate objectives. Partner with executive leadership to identify opportunities to expand strategic channel partnerships and accelerate market growth. Develop multi-year strategic roadmaps supporting channel growth, revenue expansion, market penetration, and business scalability. Assess current channel capabilities, organizational effectiveness, and partnership performance to identify strategic and operational gaps. Lead the transformation of BMP's channel management capability into an integrated, scalable business function supported by consistent governance, operating rhythms, tools, and performance standards. Global Channel Strategy Serve as executive sponsor and relationship owner for the global VWR partnership, driving joint business planning, growth initiatives, governance reviews, and issue resolution. Serve as a central advisory resource for regional channel alignment to ensure continuity of the Avantor brand and prevent misalignment between VWR and BMP strategies that could undermine go-to-market execution. Partner with regional commercial leaders to execute consistent channel growth strategies across North America, Europe, Asia, Latin America, and emerging markets. Assess market and channel opportunities and recommend investments, partnerships, and commercial initiatives that drive sustainable business growth. Channel Ecosystem Management Create and maintain enterprise-wide visibility across BMP's channel ecosystem, including distributors, dealers, resellers, and strategic partners. Develop and maintain a comprehensive inventory of channel relationships, including partner responsibilities, product portfolios, regional coverage, commercial structures, and operating models. Monitor channel alignment, partner participation, and product placement to ensure clear ownership, minimize overlap, and support effective market execution. Proactively identify, manage, and mitigate channel conflict risks while maintaining the integrity of commercial governance requirements and established firewalls. Ensure alignment across channel partners, regions, products, and customer segments to support a coordinated and effective go-to-market approach. Evaluate the effectiveness of channel relationships and recommend improvements to enhance collaboration, accountability, and partner performance. Operational Excellence and Escalation Management Lead resolution of complex channel-related business issues through cross-functional coordination and executive stakeholder engagement. Establish and govern formal escalation processes to address partner concerns, operational challenges, and customer-impacting issues. Identify systemic causes of channel performance gaps and drive corrective actions that improve operational effectiveness and partner experience. Evaluate channel support models, service levels, and operational processes to identify opportunities for increased efficiency, partner satisfaction, and business performance. Promote a culture of operational excellence and continuous improvement across the channel ecosystem. Commercial Leadership Partner with BMP Product Management to develop channel-specific commercialization strategies and go-to-market plans. Work closely with BMP Sales Leadership to optimize market coverage, customer access, and revenue growth through channel partners. Support successful introduction and adoption of new products across strategic channel partnerships. Lead the development and execution of joint business plans with strategic channel partners to achieve shared revenue objectives, expand market reach, and accelerate growth across targeted products, regions, and customer segments. Monitor channel investment effectiveness and ensure resources are aligned to strategic business priorities. Cross-Functional Collaboration Build and maintain trusted relationships with executive leaders across BMP and strategic channel organizations to drive alignment and accelerate business outcomes. Partner closely with BMP Commercial Leadership, Product Management, Operations, Supply Chain, Legal, and Regional Business Leaders to ensure organizational alignment and successful execution of channel strategies. Performance Management & Accountability Develop, implement, and oversee a comprehensive channel performance management framework that includes global KPIs, partner scorecards, executive dashboards, Quarterly Business Reviews (QBRs), revenue and profitability metrics, customer satisfaction measures, partner performance evaluations, and channel effectiveness reporting. Establish performance expectations and accountability mechanisms for strategic channel partners. Monitor performance against established targets and identify risks, opportunities, and areas for improvement. Conduct regular business reviews with strategic channel partners to assess performance, alignment, and growth opportunities. Analyze performance trends and business insights to inform strategic decisions and investment priorities. Recommend and implement corrective actions to improve partner performance and business outcomes. Provide executive leadership with actionable performance reporting and recommendations to support decision-making. Organizational Development Build the long-term organizational structure and operati
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