Consents Manager, On-site, Minneapolis, MN
MedTechPharmaClinical ResearchQuality Assuranceheorsasemacroraveinform
Job description
We anticipate the application window for this opening will close on - 13 Oct 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Medtronic Clinical Research Solutions (MCRS) provides centralized clinical trial support services that help accelerate study execution while maintaining quality and compliance. Within the Site Activation & Support (SAS) organization, the Consents team partners with clinical Operating Units and cross-functional stakeholders to support informed consent development, review, and operational readiness for clinical research studies. The team works closely with Legal, Data Privacy, Compliance, Quality, and other clinical functions to help drive efficient site activation and study start-up activities. As the Consents Manager for the Medtronic Clinical Research Solutions - Site Activation and Support (MCRS SAS) , you will manage a team of US-based Informed Consent Specialists who provide consent-related services to Medtronic clinical Operating Units (OUs). This role is responsible for providing people leadership, operational oversight, and strategic direction for informed consent-related services supporting clinical research activities. In addition, the individual will serve as the business process owner for the Consents function, driving continuous improvement, standardization, and optimization of processes, tools, and systems. The MCRS SAS organization includes several clinical teams, including Contracts, Consents, Start-Up Specialists, and Payments This is a highly collaborative and visible role that partners closely with SAS leadership, clinical OU stakeholders, Legal, Data Privacy, Compliance, Quality, and other MCRS functions to support efficient site activation and delivery excellence. This position is based in Minneapolis, Minnesota and follows an onsite work arrangement. Travel up to 10% may be required to support business needs, stakeholder engagement, and team collaboration. Primary Responsibilities Lead, coach, and develop a team of Informed Consent Specialists to drive performance, engagement, and professional growth. Direct resource planning, workload management, and prioritization to ensure timely delivery of consent-related services. Serve as the business process owner for the Consents function, driving standardization, optimization, and adoption of best practices. Oversee informed consent standard operating procedures (SOPs) and associated Quality Management System (QMS) and non-QMS documentation. Monitor operational metrics, analyze performance trends, and implement actions to improve service delivery, quality, and efficiency. Partner with clinical Operating Units, Legal, Data Privacy, Compliance, Quality, and other stakeholders to resolve complex consent-related issues. Manage escalations and provide guidance on complex operational challenges impacting study start-up and site activation activities. Collaborate with Site Activation & Support leadership to improve processes, remove barriers, and reduce site activation cycle times while maintaining compliance and quality standards. Required Qualifications Bachelor's degree with 5+ years of clinical research, clinical operations, site activation, study start-up, or related experience OR Advanced degree with 3+ years of clinical research, clinical operations, site activation, study start-up, or related experience. Experience leading projects, processes, or operational activities within a regulated clinical research environment. Experience managing cross-functional stakeholders and driving process improvement initiatives. Experience analyzing operational metrics and using data to support business decisions and performance improvements. Preferred Qualifications Prior people management experience in clinical research. Experience supporting informed consent processes, documentation, or governance activities in clinical trials. Experience with Quality Management Systems (QMS), standard operating procedures, and compliance requirements. Experience collaborating with Legal, Compliance, Data Privacy, or Quality functions. Experience leveraging AI-powered tools and technologies to improve productivity, decision-making, or business outcomes. For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click
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