Neural Nexus – Agentic AI Business Solutions (Insights & Analytics), Senior Manager - Hybrid

Career Category Sales & Marketing Operations Job Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Neural Nexus – Agentic AI Business Solutions, Senior Manager - Hybrid This position will require 2/3 times / week in Thousand Oaks, CA What You Will Do Let’s do this. Let’s change the world! In this vital role of Neural Nexus – Agentic AI Solution Delivery, Senior Manager, you will lead the delivery and adoption of insights & analytics tools , and shape high-visibility product s from concept through launch, helping ensure they deliver meaningful value for commercial decision-making. You will work at the intersection of primary market research, commercial insights, analytics, marketing, and technology. Your primary responsibility will be to pull through t he bui ld of tools for our Business Insights & An alytics teams through the full product lifecycle—from defining user needs and use cases through design, development, rollout, training, and ongoing enhancement. Success requires primary and secondary market research experience including the ability to translate qualitative and quantitative research, secondary data, and research best practices into solutions that inform business strategy and cross-functional decision-making. This role is ideal for a delivery leader who is energized by turning complex research needs into practical AI capabilities that business teams can confidently adopt. Key Responsibilities Strategic Leadership & Roadmap Development • Define product strategies and roadmaps for assigned Agentic AI business solutions, including M arket Research & Analytics translating business questions, and user requirements into prioritized capabilities and delivery plans. • Identify opportunities to integrate primary research, secondary data , competitive intelligence, and Agentic AI to accelerate insights generation and address critical business needs. • Own the end-to-end lifecycle of designated Agentic AI business solutions, from business need and use-case definition through design, development, testing, deployment, adoption, and enhancement. Cross-Functional Team Orchestration & Collaboration • Partner closely with Business Analytics & Insights , commercial cross-functional partners, GCCI, external partners, AI&D, and technical teams to scope, validate , and deliver Agentic AI solutions . • Serve as a bridge between business, insights, research, and technical teams, translating business questions into clear research and product requirements while ensuring effective execution across workstreams. Executive Stakeholder Management & Strategic Communication • Develop and deliver clear, concise leadership updates that communicate implementation progress, change readiness, adoption, and emerging issues, enabling timely alignment and decision-making across stakeholders. • Present findings, recommendations, product progress, risks, and performance across a variety of audiences and forums with clear, compelling storytelling. Driving Platform Adoption & Value Realization • Drive adoption of Agentic AI business solutions, within B usiness Analytics & Insights teams , commercial, and insights workflows, partnering with cross-functional teams to integrate new capabilities into existing decision-making processes. • Define and track KPIs for solution adoption, user engagement, insights efficiency, quality, and business impact, using results and stakeholder feedback to guide ongoing enhancement. Change Management & Continuous Improvement • Support change management and enablement for Agentic AI-enabled research and insights-generation processes, ensuring stakeholder engagement, communications, training, and workflow readiness. • Establish feedback loops and continuously identify opportunities to improve Agentic AI products, market research processes, and insights-generation workflows. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The Agentic AI solution delivery, Senior Manager we seek has these qualifications. Basic Qualifications: Doctorate degree and 2 years of experience OR Master’s degree and 4 years of experience OR Bachelor’s degree and 6 years of experience OR Associate’s degree and 10 years of experience OR High