Principal Clinical Specialist, Pain Interventions - St Louis, MO
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Job description
We anticipate the application window for this opening will close on - 14 Oct 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life As one of Medtronic's three comprehensive portfolios, Neuroscience is focused on improving the lives of people living with neurological disorders, spine conditions, and chronic pain. Guided by our Mission to alleviate pain, restore health, and extend life, we develop innovative therapies that help people regain function and improve quality of life. Within the portfolio, the Neuromodulation Operating Unit provides advanced therapies for chronic pain, movement disorders, and other neurological conditions through technologies such as spinal cord stimulation and targeted drug delivery systems that deliver personalized patient care worldwide. Check us out on LinkedIn: Pain Interventions At Medtronic, the Principal Clinical Specialist, supports the Neuromodulation Pain, Target Drug Delivery and Interventional Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education. This person will be engaged in basic market development activities depending upon the needs of the assigned territory and district. This is a field based role based position covering St Louis, MO. Primary Responsibilites: Represents Medtronic as device specialist during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products Provides clinical support in surgeries, re-programmings, trouble-shooting and follow ups in hospitals and clinics Educates and trains physicians, hospital personnel and office staff on products and therapies. This is expected by, but not limited to, coordinating one on one teaching sessions, formal in-services, education programs, seminars and/or outside symposia (based off quarterly Plan of Action as directed by Leadership) Responds promptly and professionally to device-related inquiries by customers and patients Ability to be flexible with schedule while working and/or attending clinical events, possibly outside of normal business hours to include weekends and after hours and at the discretion of Clinical Specialist Manager Adheres to company policies and complies with required event reporting and documentation, utilizing Medtronic technology tools Responsible for managing inventory provided for case coverage, including: timely transactions when product is used, sold or transferred, maintaining a required level of cycle count accuracy, executing product retrievals as instructed, turning over inventory in a reasonable time frame, not implanting expired product or product that is on hold Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level by partnering with colleagues and communicating effectively and regularly with Leadership Maintains a working knowledge of competitive products Regularly visits accounts to establish/maintain relationships with office staff and Health care providers Accountable for placing orders with customer service for pending purchase orders and product replacement Expected to work with materials management to collect POs for cases covered within the territory/district Ensures personal understanding of all quality policies/system items that are personally applicable Assists Management and Sales Training department in education/training of new employees within the district Effectively utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly Manages business expenses and budget effectively and in given timeframe Functions as a clinical leader within their territory and district, illustrating a high degree of autonomy and expert clinical acumen Key contact for complex case coverage and troubleshooting Is active in territory business planning and aligns activities to support sales objectives Acts as a field trainer Mentors all levels of Clinical Specialists Completes all new hire therapy trainings as directed by medical education Completes all corporate compliance training prior to date due Travels to cover district cases as needed Required Qualifications: A High School Diploma or GED with a minimum of 11 years of clinical or medical sales experience; or An Associate Degree with a minimum of 9 years of clinical or medical sales experience; or A Bachelor’s degree with a minimum of 7 years of clinical or medical sales experien Preferred Qualifications: Bachelor's degree in a health care related field Registered nurse or HCP with experience in a sterile environment Clinical experience with implantable neurological products and patient care Experience in servicing medical personnel on product use Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic
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