Account Executive - Screening (Melbourne)
Job description
Company Description Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant® is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit guardanthealth.com and follow the company on LinkedIn , X (Twitter) and Facebook . This is a unique opportunity to join our growing Screening and Early Detection commercial team at Guardant Health as a field-based Account Executive . You’ll collaborate closely with sales leadership to shape go-to-market strategies and launch groundbreaking cancer screening technologies that will directly impact patients’ lives. In this role, you’ll be responsible for promoting the Shield™ colorectal cancer (CRC) blood test to healthcare providers in the primary care setting. Your work will drive early detection of cancer, helping save lives and reduce healthcare costs. Key Responsibilities: Sales & Customer Engagement Achieve Sales Targets : Consistently meet or exceed sales goals through effective prospecting, relationship-building, and execution of national sales strategies. Target and Engage Healthcare Providers : Focus on building strong relationships with healthcare providers, gaining their commitment to adopt the Shield test for CRC and other cancers Challenger Selling : Engage healthcare providers to understand their needs and demonstrate how Guardant Health’s offerings can improve patient outcomes and streamline their practice. Educate and Support Providers : Provide in-depth product knowledge and training to primary care practices to gain all stakeholder support, beyond the provider, ensuring smooth integration of Shield into their workflow. Collaboration & Strategy Collaborate with Cross-Functional Teams : Work closely with clinical, marketing, and product teams to align sales strategies, share feedback, and ensure cohesive execution of business plans. Strategic Business Expansion : Identify new business opportunities within your territory and foster collaborations with regional and local laboratories to expand reach and ensure phlebotomy draw agreements. Plan & Execute Launches : Develop and execute business plans in line with brand strategies to support the successful launch of new cancer screening technologies. Market Insights & Analysis Monitor Competitive Landscape : Continuously analyze market trends, competitor offerings, and customer feedback to inform sales tactics and report insights to leadership. Customer Feedback & Reporting : Regularly share key insights and opportunities with the Commercial Team to enhance product offerings and optimize sales strategies. Customer Service & Operations Provide High-Touch Customer Service : Maintain exceptional customer service standards by resolving issues proactively and supporting healthcare providers in every phase of the sales process. Compliance & Administrative Excellence : Ensure adherence to company policies, industry standards, and regulations, while managing multiple projects and deadlines effectively. Qualifications: Experience: A minimum of 4 years of customer-facing sales experience in the healthcare industry (diagnostics, medical device, or pharmaceutical sales), or a minimum of 2 years of customer-facing sales experience in the healthcare industry and direct clinical experience in a patient care environment, as a registered nurse or a physician assistant. Experience in these areas with a proven track record of success and achievement drive. Preferred: Experience with diagnostic products, particularly blood-based testing or cancer screening products, directly to primary care providers. Familiarity with the primary care landscape in your assigned territory is a plus. Sales Expertise : Demonstrated ability to engage in selling conversations, overcoming objections and aligning client needs with product offerings. Preferred: Proven experience in planning and executing product launches in the healthcare or diagnostic space. Product Knowledge : Strong understanding of the healthcare provider landscape, with the ability to quickly learn and apply technical product knowledge to drive sales. Communication Skills : Exceptional oral and written communication skills with the ability to present complex information in an easily understandable manner. CRM Proficiency : Experience with CRM systems such as Salesforce, Veeva, or similar platforms for tracking customer interactions and sales progress. Customer Service Excellence : Superior negotiation, problem-solving, and customer service skills. Preferred: High-touch customer service and relationship-building skills, with a focus on long-term partnership and success. Personal Competencies & Attributes At Guardant Health, we value personal traits that drive success in this dynamic and impactful role. The ideal candidate will demonstrate the following core competencies: Grit (Tenacity, Resilience, Scrappy) : You are tenacious and resilient , able to navigate challenges with persistence and adaptability . You approach obstacles with a "scrappy" mindset, using creative solutions to keep moving forward and meet your objectives. Track Record of Success / Achievement Drive : You have consistently met and exceeded sales targets throughout your career. You are results-driven , thriving on achievement and maintaining a proven track record in closing deals and building strong relationships in the healthcare space. Initiative into Action / Problem Solver : You take initiative and make things happen . When challenges
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