Quality Assurance Manager - Eurofins ExperNorth, Inc.

Eurofins Scientific is an international network of independent life sciences companies, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products. In under 40 years, Eurofins has grown from one laboratory in Nantes, France to over 65,000 employees across a decentralised and entrepreneurial network of over 950 laboratories in over 1,000 independent companies across 57 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. The Eurofins network generated EUR 7.296 billion revenues in FY 2025, and has been one of the fastest growing listed European companies for almost three decades. _____________________________________________________________________________________ Eurofins ExperNorth, Inc is Canada’s fastest growing analytical laboratory providing the Cannabis industry with quick and reliable product testing to bring transparency and confidence to all transactions. We are committed to continuous quality improvement and innovation in our processes, and believe that a strong, cohesive, and committed team is a key factor to our success. &#xa0; Why Work for Eurofins ExperNorth, Inc? We Value You:&#xa0; At ExperNorth, we believe that a positive employee experience is all about creating and maintaining a supportive and inclusive environment where every employee feels welcome. Every one of our dedicated team members brings a unique perspective and we value and encourage the contributions they make. Growth: &#xa0;This role will leverage all your skills and afford you the opportunity to learn new ones. We invest in training and development in a big way, so you can build your future along with ours, creating an impactful career unique to you. The Perks:&#xa0; At ExperNorth, we believe great work deserves great perks. Employees enjoy free on-site parking, complimentary snacks and beverages, work shoe reimbursement, free access to WorkPerks by Vengo, regular on-site events and celebrations, and much more. Attributes of a Eurofins ExperNorth Quality Assurance Manager: Great Communicator:&#xa0; You communicate clearly and professionally, both verbally and in writing. You build strong working relationships and collaborate effectively with colleagues, clients, and stakeholders at all levels. Strong Project Manager: &#xa0;You excel at managing multiple priorities in a fast-paced environment. You effectively organize resources, manage timelines, and see tasks through from start to finish while keeping the appropriate people informed along the way. Problem Solver: &#xa0;You enjoy tackling challenges of all sizes with a proactive, solutions-focused mindset. You think critically, anticipate potential obstacles, analyze information from multiple sources, and adapt your approach to achieve the best possible outcome. Detail Oriented: &#xa0;You take pride in producing accurate, high-quality work. You have a keen eye for detail, maintain organized records, and consistently ensure tasks are completed thoroughly and correctly the first time. Autonomous: &#xa0;You are self-motivated, take ownership of your work, and exercise sound judgment. You manage your workload independently, prioritize competing responsibilities, and take initiative with minimal supervision. Integrity & Transparency: &#xa0;You act with honesty, professionalism, and accountability in everything you do. You communicate openly, build trust through your actions, and demonstrate respect, reliability, and ethical decision-making while supporting the organization's goals. Adaptability & Agility: &#xa0;You embrace change with a positive attitude and remain flexible in a dynamic environment. You quickly adjust to new priorities, processes, and technologies while maintaining productivity and a commitment to continuous improvement. Core Responsibilities: As the head of Quality Assurance Manager, you will play a pivotal role in shaping the department’s growth and strategic direction. Your leadership will focus on strengthening team capabilities, expanding service offerings, and reinforcing our core competencies. As the department evolves, your responsibilities will grow to include the introduction of new services such as regulatory consulting, external audits, label compliance reviews, and alignment with EU GMP standards. This expansion is key to meeting the changing needs of our clients and reinforcing our reputation as industry leaders. QMS Oversight: Maintain and continuously improve the Quality Management System (QMS). Ensure all documentation (SOPs, policies, records) is controlled and audit ready. Oversee change control, deviations, CAPA, and internal audits. Implement OOS, OOE, OOT investigations in QMS. Manage data retention as per existing SOPs. Update Quality manual, validation master plan, training matrix in ISOlocity (QMS). ISO/IEC 17025 Accreditation: Ensure compliance with ISO 17025 standards for laboratory competence. Oversee equipment calibrations, IQ/OQ/PQ of all critical equipment’s. Coordinate with the accrediting body during assessments and renewals. Maintains Proficiency testing plan as per ISO 17025 scope of accreditation. Data Governance and Integrity: Ensure proper audit trails are in place for all critical equipment’s. Maintain user accounts in coordination with IT for equipment’s as per GMP compliance. Implement data integrity policies aligned with ALCOA+ principles. Provide logbooks to laboratory and manage inventory of logbooks Work in collaboration with IT department on data governance. Review pest control and sanitation reports. Licensing & Renewals: Manage the lab’s licensing requirements with cannabis regulators (e.g., state cannabis authority, Health Canada). Prepare and submit documentation for new licenses, renewals, amendments, or relocations. Compliance with Lab Testing Regulations: Ensure testing complies with local cannabis regulations, international limits (e.g., potency, residual solvents, pesticides, heavy metals, etc.) for various markets. Monitor testing limits, methods, and client reporting against current rules in Index of testing.</l