Business Integration Lead eQMS

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description The Future Begins Here At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Bengaluru, the city, which is India’s epicentre of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement. At Takeda’s ICC we Unite in Diversity Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team. OBJECTIVES/PURPOSE Leads analysis, defines and establishes design of all technical aspects or provides technical expertise for digital and technology solutions on intermediate and large complexity applications or systems, and/or projects within area of expertise. Maintains and uses knowledge of solutions and technology landscape to explore and identify possible solutions related to defined technical problems and finds opportunities to improve business solutions support. Maintains and partly creates elements of complex solutions. Delivers system solutions and supports for Quality Management System (QMS) processes across the TrackWise and / or Veeva platform. Serves as the Senior Technical SME and Administrator for eQMS applications and other technologies as assigned. Supports design, implementation, governance and run activities in collaboration with cross-functional business and Data, Digital & Technology (DD&T) areas. How you will contribute: The role encompasses managing the development lifecycle of workflows across eQMS platforms like Veeva and TrackWise. Responsibilities include: Workflow Development : Independently configure and develop business workflows based on user requirements. Reporting : Create reports and dashboards utilizing eQMS reporting tools and QlikSense. Technical Problem Solving : Address and escalate complex technical issues that arise during operations. Support & Troubleshooting : Provide system support and manage resolutions effectively. Documentation : Develop technical specifications and execute test cases according to SDLC, Agile, and ITIL standards. Agile Methodology : Apply advanced Agile practices in project settings while mentoring others. Process Improvement : Analyze and optimize workflows while establishing guidelines for improvement in complex scenarios. Project Management : Guide complex projects using AGILE/Waterfall methodologies while mentoring team members. Vendor Coordination : Manage deliverables with external vendors and maintain technical relationships. Technical Roadmaps : Develop and maintain roadmaps aligning business needs with IT solutions. DIMENSIONS AND ASPECTS Technical/Functional (Line) Expertise As an experienced professional, you specialize in solving various complex problems, sometimes referring to established precedents and policies. Your work involves analyzing diverse data and selecting appropriate methods for solutions, while networking with senior professionals in your field. You possess a complete understanding of principles, concepts, and industry practices, exerting some influence on organizational objectives. You often work independently under general direction, occasionally leading small project teams, and may represent the organization in contractual or project matters, interacting with senior internal and external personnel. You might also participate in training junior staff. Solid understanding of cloud-based and cloud-hosting application architectures including the management of system configurations, interfaces, and software releases. Basic understanding of GxP computer systems validation, Software Development Lifecycle, and IT Service Management. Knowledge of emerging technology trends and digital capabilities relevant to environment, health, safety, and sustainability. Leadership Ability to build support for QMS initiatives and priorities through influence rather than authority Decision-making and Autonomy Ability to operate with minimal supervision while maintaining alignment with leadership intent and priorities. Interaction Internal Stakeholders: DD&T function, Digital Quality, QMS subject-matter experts globally (GQ – Quality), allied groups within DD&T (ICCs) and GDD&T (upstream) External Stakeholders: Service providers (e.g., Cognizant UAMS, AWS), software and service providers in the QMS space (e.g., Honeywell Sparta, VEEVA) Innovation Support identification of emerging technologies and/or data and digital innovations of potential value in QMS capabilities </