Manager, Sales Incentives

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with a high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity At Abbott Diabetes Care (ADC), we are transforming the management of diabetes through innovative technologies that empower people to live healthier, more active lives. As a global leader in continuous glucose monitoring and diabetes care solutions, Abbott is committed to delivering meaningful innovations that improve patient outcomes and shape the future of healthcare. As Manager, Sales Administration & Incentives , you will serve as the strategic leader responsible for the design, governance, implementation, and continuous optimization of sales incentive compensation programs and field administration processes across Abbott Diabetes Care's commercial organization. This highly visible role partners closely with Commercial Leadership, Finance, HR, Sales Operations, Analytics, Compliance, and Information Systems teams to ensure compensation programs effectively drive business strategy, reward performance, and support organizational growth. You will lead the development and administration of incentive compensation plans, sales force targeting and territory alignment initiatives, quota and goal-setting processes, and recognition programs that motivate performance while ensuring operational excellence, compliance, and financial stewardship. This role requires a combination of strategic thinking, analytical rigor, business acumen, and leadership influence to guide key commercial decisions and support evolving business priorities. Reporting to the Director, Sales Operations , this role serves as a key member of the Commercial Excellence organization and plays a critical role in advancing sales force effectiveness and performance across ADC. What You'll Do Incentive Compensation Strategy & Governance Lead the development, implementation, and ongoing optimization of sales incentive compensation programs for multiple sales and field-based organizations. Partner with Commercial Leadership to develop compensation strategies that align field execution with organizational priorities and business objectives. Conduct regular incentive plan effectiveness assessments, performance analyses, and compensation health checks to identify opportunities for improvement. Evaluate compensation plan performance against strategic business goals and recommend plan modifications that improve motivation, productivity, and sales outcomes. Lead annual and quarterly planning processes, including compensation plan recommendations, executive review materials, and governance committee approvals. Provide strategic guidance regarding new product launches, commercial channel evolution, organizational redesigns, and market expansion initiatives. Sales Administration & Field Effectiveness Lead goal-setting, quota allocation, territory alignment, targeting, and field roster administration processes to ensure equitable and effective commercial execution. Oversee territory alignment and realignment activities, ensuring strategic market coverage and sales force deployment optimization. Partner with Commercial Excellence and Sales Leadership teams to evaluate performance trends and identify opportunities to improve sales force effectiveness. Support Presidents Club, recognition programs, and other field incentive initiatives designed to reinforce key business priorities and behaviors. Financial Oversight & Operational Excellence Maintain accountability for the integrity, accuracy, and timely delivery of all incentive compensation calculations and payments. Establish and maintain effective internal controls, audit processes, and governance frameworks to ensure compliance with corporate and regulatory requirements. Partner closely with Finance, Payroll, HR, Compliance, and Internal Audit teams to ensure accurate compensation administration and risk mitigation. Oversee compensation plan documentation, approval workflows, and audit readiness activities. Ensure all compensation processes comply with SOX requirements, OEC policies, and the Abbott Code of Business Conduct. Analytics & Strategic Business Partnership Serve as the primary advisor to Sales Leadership regarding sales incentive compensation performance, field effectiveness metrics, and compensation-related decision making. Deliver executive-level insights and recommendations through advanced analyses of sales performance, productivity metrics, compensation outcomes, and market dynamics. Identify emerging business risks, performance trends, and opportunities through data-driven analysis and scenario modeling. Develop and present strategic recommendations to senior leadership regarding incentive investments, resource allocation, and commercial effectiveness initiatives. Translate complex analytical findings into actionable business recommendations that improve commercial performance. Technology, Vendor, & Process Leadership Serve as business owner for incentive compensation platforms, reporting tools, and supporting commercial systems. Lead system enhancements, automation initiatives, and process optimization projects that improve scalability, efficiency, and user experience. Manage external vendors and consulting partners supporting incentive compensation administration, analytics, and field operations. Ensure integrity, accuracy, and appropriate governance of internal and third-party commercial data sources. Partner with IS and external providers to implement technology solutions that enable future business growth and evolving commercial strategies. Leadership & Organizational Influence Act as the primary incentive compe