Sr. Director, RPO Commercialization
PharmaMedTechRegulatory AffairsQuality Assurancecroraveinformaws
Job description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: MedTech Sales Job Sub Function: Multi-Family MedTech Sales (No Commission) Job Category: People Leader All Job Posting Locations: Irvine, California, United States of America, Remote (US) Job Description: Title: Sr. Director, RO Commercialization Location: Remote - Frequent Travel required Position Summary Reporting to the VP, Cardiac Imaging, you will lead the commercial organization responsible for commercializing and scaling RPO (reprocessing) products and services across the company’s operating companies and franchises. Own commercial strategy and go-to-market execution for current and new RPO offerings, including sustainability programs, customer targeting and pipeline management, product launches, pricing, and partner development. Drive adoption of an RPO model shift to support growth, improve margins, and position the company as the provider of choice for reprocessing solutions. Key Responsibilities: • Define and lead the RPO commercialization strategy across operating companies/franchises to achieve annual revenue, margin and sustainability targets. • Build and manage a high-performing commercial organization (product marketing, launch management, commercial operations, customer service) to execute sales and marketing plans. • Own customer targeting, pipeline development and conversion strategies; partner closely with Field Sales to drive territory plans and attainment. • Develop and implement marketing programs, sales tools and product positioning to support regional and national sales needs. • Lead all new product introductions for RPO-related products and services: market analysis, business case development ($sales, profitability, ROI/NPV), pricing strategy, launch planning and performance measurement. • Create robust product lifecycle plans including portfolio rationalization, competitive analysis, pricing, and end-of-life strategies. • Develop, maintain, and operationalize the overall RPO portfolio pricing strategy and pricing matrix. • Establish and track commercial KPIs and dashboards (revenue, margin, pipeline health, product adoption, contract renewals, customer satisfaction, sustainability metrics). • Collaborate cross-functionally with R&D, Quality, Regulatory Affairs, Supply Chain, Finance and Legal to ensure compliant and executable product plans. • Drive strategic partnerships and third-party vendor relationships to expand capabilities and reach. • Oversee national/regional contract negotiations and key account management where applicable. • Hire, develop and retain talent; model and reinforce company values and safety/compliance expectations. • Ensure compliance with all relevant laws, regulations and company policies (health, safety, quality). • Communicate business performance, risks and opportunities to senior leadership. Leadership & Collaboration: • Lead cross-franchise alignment (multiple operating companies) to develop joint forecasting, go-to-market plans, and integrated commercialization activities. • Establish and chair a strategic advisory group (internal/external stakeholders) to guide long-term RPO initiatives and alignment. • Serve as the commercial sponsor for RPO content across internal training and customer-facing events. Success Metrics (examples) • Year-over-year revenue and margin growth for RPO products/services. • On-time, on-budget execution and adoption rates for new product launches. • Pipeline-to-order conversion rate and average deal size growth. • Contract renewal/retention rate and net promoter/customer satisfaction scores. • Measurable sustainability outcomes tied to RPO programs. • Employee engagement and retention in the commercial organization. </di
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