Sr. Test Implementation and Support (TIS) Application Scientist

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Position Overview The Sr. Tes t I mplement ation and Support ( TIS) Application Scientist is responsible for providing outstanding technical support to Abbott Cancer Diagnostics Phoenix laboratories perfo rming Next Genera tion Sequen cing (NGS ) . This position works individually or in collaboration with others on troubleshooting , ro ot cause analys is, and resolving laboratory assay issues in a timely manner . This position will also work on projects to bring enhancements of current products and processes to the lab or atory . This is an onsite position at our Phoenix location. Essential Duties Include but are not limited to the following: Receive and document incoming l aborat ory invest igation req uests . Work cooperatively with sta keh olders and internal functional departments to troubleshoot and resolve laboratory questions and requests in the areas of reagent, consumables, and assay related issues. Lead troubleshooting of laboratory issues through root cause analysis , experiment design, study execution, data analysis, and technical summary . Provid e technical advice on preventative action. Conduct bench level experiments within several product areas. Prepare technical experiment report s with all technical specification , information , and acceptance criteria and present to supervisor or project team. P rovid e technical and scientific input for decisions affecting project planning , experimental design , and workflow. Clearly and accurately summarize and document troubleshooting activities and experi ments. Prepare detailed technical validation/verification p lans, protocols, experimental design, data analysis, SOP s, and summari es to present to laboratory leade rship. Communicate la bora tory feedback regarding product requirements to the developmental team for designing and implementing new and existing products. A ct as the voice of the la borat ory when working on proces s improvements and validations. Draft and distribute content of enterprise-wide communications regarding incoming and outbound supplier communications . Contribute ideas to improve ro o t cause inv estigation s, lab o rat ory pr ac tices, va lidation s , metrics , and team processes . Comm unicates clearly with supervisor , tea m members, and pro ject sta keholde rs. Ability to provide technical and hands-on support to clini cal laboratory by phone, email , and onsite. Ability to identify , implement, and report on process improvements in the laboratory. </