Medical Process Excellence & Governance Lead

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description The Future Begins Here At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement. At Takeda’s ICC we Unite in Diversity Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team OBJECTIVES/PURPOSE Support the realization of MGO strategy and the broader Medical Operating System by translating approved governance and operating-model requirements into clear, documented, and practical processes that teams can implement, follow, monitor, and improve. Lead the operational design and improvement of priority Medical processes supporting the Medical Governance Office and other assigned Global Medical areas, making them clear, consistent, and easy to follow. Work directly with the Head, Medical Governance Office and relevant MGO capability leads to translate approved requirements into workable processes with clear steps, responsibilities, approvals, checks, handoffs, documentation, and escalation routes. Review existing ways of working, remove unnecessary complexity and duplication, close process gaps, and coordinate the implementation of agreed improvements. Document and maintain the Medical execution model, showing how work is carried out through end-to-end processes, roles, decision rights, governance forums, approvals, handoffs, systems, documents, measures, and escalation routes. ACCOUNTABILITIES Make Processes Clear and Workable Review priority processes with the people who own and use them. Understand the current steps, pain points, interdependencies, delays, unclear responsibilities, repeated work, and areas where requirements are not being applied consistently. Support enterprise alignment on the role of vendors and digital enablers, including AI, within governed workflows. Working with MGO capability leads and accountable process owners, design or update clear end-to-end processes based on approved requirements. Show what needs to happen, who is responsible, what decisions or approvals are required, which systems and documents are used, and when an issue must be escalated. Help global, regional, local, and Bengaluru teams understand and adopt new or updated processes and monitor whether those processes are working as intended. Simplify processes wherever possible by removing unnecessary steps, reducing duplication, improving handoffs, and clarifying responsibilities. Support consistent global ways of working while ensuring that valid local legal, regulatory, or business requirements are clearly identified and documented. Work with the relevant document owners and the Medical Data Governance & Knowledge Management Lead to ensure that process maps, SOPs, procedures, templates, checklists, training materials, and supporting guidance are aligned, current, and easy to find. Work with MGO and Medical Excellence & Operations to ensure that assigned processes align with the Medical Operating System and that gaps, overlaps, unclear ownership, or broken handoffs are identified and addressed. Ensure that approved changes to processes, roles, governance, systems, or responsibilities are reflected in the Medical execution model and communicated to affected global, regional, local, and Bengaluru teams. Work Directly with MGO and Accountable Process Owners Receive functional direction from the Head, Medical Governance Office on MGO priorities and expected outcomes. Agree the scope, workplan, deliverables, timelines, and escalation needs for assigned processes, and reflect approved requirements in the Medical execution model. Partner with MGO capability leads and the accountable owner of each Medical activity to translate approved governance requirements into practical ways of working. Help clarify process ownership, responsibilities, decision points, approvals, and final accountability, and support the agreed process design and implementation. Bring together the appropriate partners, including Quality, Ethics & Compliance, Legal, Privacy, DD&T, Finance, Procurement, Medical Excellence & Operations, regions, and local teams, when their input or approval is required. Facilitate process discussions and working sessions, document agreed decisions, follow up on open actions, and escalate unresolved questions to MGO or the appropriate accountable owner. Implement and Improve Processes Support the introduction of new or updated processes through clear implementation plans, communication, training, readiness checks, launch support, and follow-up after implementation. Monitor a small set of practical measures, such as timeliness, delays, rework, overdue actions, exceptions, user feedback, and repeated process issues, to understand whether each process is working effectively. Lead reviews of recurring process problems, identify the underlying cause, agree practical improvements with the responsible owners, and track those improvements through completion. Identify opportunities for simple workflow tools or automation where they will reduce manual effort, improve consistency, or make the process easier to follow. Partner with DD&T and system owners on any technology changes. DIMENSIONS AND ASPECTS Technical/Functional Expertise Strong understanding of how to review, design, document, implement, and improve end-to-end processes in a regulated environment. Good knowledge of Medical Affairs operations and governance processes, including the relationship between policies, SOPs, procedures, roles, approvals, systems, records, training, and day-to-day execution. Good understanding of operating models and execution models, including how roles, decision rights, governance forums, processes, systems, measures, and handoffs work together. Ability to take complex or unclear requirements and turn them into simple, practical ways of working that people can understand and follow. Understands the difference between designing and supporting a process and owning the final governance, scientific, compliance, legal, financial, or business decision. Leadership Leads cross-functional discussions and helps stakeholders reach clear and practical decisions. Constructively challenges unnecess