Manager, Practice Development Education | Remote US

Johnson & Johnson 2 Locations Updated 12 September 2026
PharmaMedTechQuality Assurancemedicalcroraveinform

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Medical Affairs Group Job Sub Function: Professional Medical Education Job Category: Professional All Job Posting Locations: Irvine, California, United States of America, Remote (US) Job Description: About Vision Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech We are searching for the best talent for a Manager, Practice Development Education to join our J&J Surgical Vision team. This position is remote based in the US. Purpose: The Manager, Practice Development Education will help lead the development and execution of customer-focused education and practice development initiatives that support the growth of the J&J Surgical Vision business across North America. This role partners closely with Commercial, Marketing, Professional Education, Medical Affairs, Corporate Accounts, and Sales Training to deliver innovative education programs and practice solutions that enhance customer capabilities, improve patient outcomes, accelerate premium conversion, and strengthen adoption of the J&J Surgical Vision portfolio. The individual will serve as a trusted advisor to eye care professionals and practice stakeholders by delivering best practices, business insights, and educational experiences that help customers optimize clinical, operational, and financial performance. The role reports to the Senior Manager, Practice Development Education. You will be responsible for: Practice Development Strategy & Customer Transformation Help lead the development and execution of practice development programs designed to improve business performance, premium conversion, patient engagement, and overall practice effectiveness across ophthalmology and optometry accounts. Partner with commercial and corporate account teams to identify customer opportunities and deliver strategic solutions aligned to customer and business objectives. Serve as a subject matter expert on practice optimization, patient flow, workflow efficiency, and customer growth strategies. Customer Education & Capability Building Deliver impactful educational programs through in-person, virtual, and hybrid learning experiences that advance customer knowledge, skills, and confidence. Help design and implement scalable education solutions that support adoption of the J&J Surgical Vision portfolio and evolving customer needs. Facilitate learning experiences that enable customers to improve clinical and business outcomes. Professional & Peer-to-Peer Education Leadership Lead peer-to-peer educational initiatives that foster knowledge sharing among ophthalmologists, optometrists, practice administrators, technicians, and clinic staff. Build and maintain strong relationships with key opinion leaders, faculty members, and industry experts to expand engagement and educational impact. Support the identification and development of customer success stories and best practices that can be leveraged across the organization. Cross-Functional Collaboration & Content Development Partner with Marketing, Medical Affairs, Professional Education, Sales Training, and Corporate Accounts to develop customer-centric educational resources and tools. Ensure educational content is aligned with business strategy, customer needs, and compliance requirements. Collaborate across functions to drive consistency, quality, and effectiveness of education programs and customer engagements. Commercial Enablement & Field Partnership Support regional meetings, national sales meetings, industry congresses, professional education events, and customer programs as a subject matter expert. Equip field teams with resources, tools, and insights that enhance customer conversations and business impact. Partner with field leadership to drive successful execution and sustainability of educational initiatives. Measurement, Insights & Continuous Improvement Establish metrics and feedback mechanisms to evaluate program effectiveness, customer engagement, and business impact. Analyze data and customer insights to identify opportunities for continuous improvement and innovation. Share learnings and best practices to enhance organizational capabilities and customer outcomes. Innovation & Market Leadership Monitor marketplace trends, emerging technologies, and customer needs within ophthalmology and optometry. Support new product introductions, market development activities, and innovation initiatives through education and customer engagement. Identify opportunities to strengthen J&J Surgical Vision leadership through differentiated education and practice development solutions. Qualifications: Required: <p

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