Quality Associate I

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Job Description About Baxter’s Cleveland, MS Facility: Cleveland’s technology and automation are cutting edge. It is the U.S. sole source for plastic pour bottles, glass IV, and various reconstitution devices. This facility has a number of major product lines with a diverse array of automated manufacturing technologies ranging from bottle solution filling, injection molding, and device assembly. Our Cleveland plant has been an integral part of Baxter for over 70 years. The work is challenging and rewarding, as Baxter offers competitive compensation and benefits. Baxter encourages and values every employee and believes that all can make a contribution to advancing healthcare for patients; work to be proud of. About the Position: This position is a key role in the Quality organization. Primary areas of responsibility will be supervising Solution department and managing subordinates in these areas. This role is responsible for carrying out supervisory duties in accordance with the organization's policies and applicable laws. Responsibilities will include implementation of the quality systems, processes and procedures in the Solution departments. This role is responsible for interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and resolving problems. Additional focus will be on implementing continuous improvement, supporting equipment/system upgrades and new equipment/systems. Cross-functional teamwork will be involved in this role as well. Essential Duties and Responsibilities: Responsible for quality supervisory oversight for the Solution areas. Responsible for implementing, maintaining, and improving the quality systems, processes and procedures in the Solution departments. Manage and support all area technicians, assuring a teamwork environment. Oversee training and cross training of technicians Train and integrate new associates Responsible for supporting process validation, process capability, and process control studies for assigned areas. Responsible for performing customer complaint investigation activities (defect/failure analysis) on product as required. Responsible for conducting nonconformance investigations and implementing corrective actions for product/process defects or failures. Responsible for trending key quality performance metrics for the Solution departments. Capable of making independent decisions regarding product conformance and handle issues as they arise. Communicate activities and occurrences from the shift to appropriate persons in an organized and clear manner. Must interface with other plant functions and functions globally. Must support quality/manufacturing projects utilizing Lean, problem solving, process control, and project management tools to achieve and sustain operational excellence. Maintain good working knowledge of plant systems, processes, procedures, documentation, and products. Evaluates change to systems and ensures changes are assessed and executed appropriately per Baxter procedures for implementation. Manage and prioritize multiple tasks and projects. Ability to function effectively as a member of a team. Ability to communicate effectively in written and verbal form. Benchmark new technologies and methodologies for use in the facility. Perform tasks independently with minimum supervision Travel as needed to perform duties. Ability to sit, stand and/or walk for long periods of time Ability to reach above the shoulder Ability to bend/stoop Occasionally carry out duties of Quality Manager as needed Must meet visual acuity requirements as documented in Baxter Cleveland Human Resources Procedure 1.04.