Digital Enablement Business Partner

Position Summary We are seeking a Technology Transformation & AI Specialist to join our Tech Team. This role is ideal for an experienced professional with a strong interest in technology-enabled transformation, AI, automation, and business process simplification. As a Technology Transformation & AI Specialist, you will contribute to initiatives that simplify the way we work through an “AI First” mindset, improving business processes and supporting the design and implementation of scalable technology solutions. You will help embed simplification as a core transformation principle by identifying where AI, automation, and technology can remove friction, reduce complexity, and create more efficient ways of working. Working closely with business stakeholders, Business & Process Transformation team, compliance partners, external vendors, and process simplification teams, you will help translate mapped business opportunities into practical, compliant, and scalable technology solutions. This role requires a combination of technical understanding, business acumen, structured problem solving, and strong communication skills. The successful candidate will help translate business needs and mapped process opportunities into clear requirements, support solution technology design, document methodologies, and contribute to transformation initiatives that simplify ways of working and create measurable business value. About the Team: Our Tech Team is focused on enabling smarter, simpler, and more effective ways of working through an “AI First” approach that combines technology, automation, data, and AI. In line with GSK’s simplification agenda and the ambition to “simplify the way we work,” we collaborate closely with business process simplification teams and process owners who help surface, map, and challenge current ways of working. From these mapped processes and identified pain points, we participate in defining and implementing the right technology, automation, and AI solutions to reduce unnecessary complexity, improve processes, and support strategic business priorities. We value collaboration, innovation, continuous learning, and practical delivery. Our team works in a cross-functional environment where business understanding, technical curiosity, and stakeholder engagement are essential to ensure that solutions are adopted, sustainable, and aligned with enterprise standards. The role participates across the full journey, from process discovery and opportunity identification to solution design, implementation, adoption, and continuous improvement. Responsabilities This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following: Technology Transformation: Support the identification, definition, and delivery of technology transformation initiatives that simplify business processes and improve operational effectiveness. AI and Automation Solutions: Contribute to the design and implementation of AI, GenAI, and automation use cases, including workflow automation, intelligent routing, guided user experiences, document support, and recommendation-based solutions that simplify business activities and improve user experience. Business Process Simplification with an “AI First” Mindset: Work with business teams and process simplification partners to understand current processes, identify pain points, and define practical opportunities to simplify the way we work by applying AI, automation, and technology where they can reduce complexity and improve efficiency. Process-to-Technology Translation: Work hand in hand with business process simplification teams, process owners, and business stakeholders to review mapped processes, understand pain points, challenge existing ways of working, and translate simplification opportunities into practical AI-first technology, automation, and orchestration solutions. Solution Delivery Support: Support the delivery of technology-enabled solutions by contributing to requirements gathering, backlog definition, testing, user acceptance activities, implementation planning, and post-go-live support. Cross-functional Collaboration: Work with business stakeholders, Digital & Technology teams, data teams, compliance, security, privacy, and external partners to ensure that solutions are feasible, scalable, compliant, and aligned with business priorities. Documentation and Methodology: Document business requirements, process flows, solution designs, decision logs, testing evidence, operating procedures, and knowledge-transfer materials to ensure that solutions are reproducible, auditable, and sustainable. Stakeholder Communication: Translate technical concepts into simple and clear language for non-technical audiences. Prepare and present updates, recommendations, and delivery progress to stakeholders at different levels of the organization. Continuous Learning: Stay updated on developments in AI, GenAI, automation, enterprise technology platforms, and transformation methodologies. Proactively identify relevant opportunities that can improve business outcomes. Basic Qualification: We are seeking professionals with the following required skills and qualifications to help us achieve our goals Bachelor’s degree in Computer Science, Engineering, Business Technology, Information Systems, Mathematics, Economics, Life Sciences, or a related field. More than 5 years of experience in technology transformation, automation, process improvement, business analysis, product delivery, AI-enabled solutions, or similar roles. Good understanding of enterprise technology solutions, automation concepts, data flows, APIs, system integrations, and technology delivery lifecycle. Experience with SQL, Python, or similar technical tools is a plus but not mandatory. Practical understanding of AI, GenAI, and automation capabilities, with the ability to identify relevant business use cases and understand the importance of human oversight, governance, and responsible use. Experience analyzing business processes, identifying inefficiencies, and supporting transformation initiatives that use AI, automation, and technology to simplify ways of working from concept to implementation. Familiarity with enterprise platforms such as Microsoft Power Platform, Copilot Studio, Azure services, Databricks, workflow automation tools (e.g. N8N), integration platforms, or equivalent technologies is advantageous. Experience working with Agile methodologies, backlog management, user stories, testing, implementation planning, or change management is preferred. Fluency in English and Spanish, both written and spoken. Preferred Qualification & Soft Skills: Strong ability to work in cross-functional teams and engage effectively with colleagues from business, technology, compliance, data, operations, and external partner organizations. Strong written and verbal communication skills, with the ability to explain technical topics clearly and concisely to non-technical stakeholders. Curiosity, ownership mindset, structured thinking, stakeholder management, learning agility, an