I2C DS Manager

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com . As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Finance Job Sub Function: AP/AR Job Category: Professional All Job Posting Locations: Prague, Czechia Job Description: DePuy Synthes is recruiting for a I2C DS Manager located in Prague, Czechia “Reimagine the possibilities” at Johnson and Johnson Global Finance! We live this motto every day by creating game-changing business solutions for the world’s largest and most broadly-based healthcare company. As a member of our Global Finance team, you will have exclusive access to a network of financial professionals located in over 60 countries. This new network will help you build on your current skills and explore opportunities to grow your career in J&J. At J&J Global Finance, we value ideas for innovation and improvement and are committed to diversity and inclusion. Together we will reimagine business processes to become more effective, more efficient, and improve customer experience. We are proud to be an equal opportunity employer. This role will be part of the Global Services Finance team in the Invoice to Cash process area. The Global Services Finance organization provides best-in-class, cost-effective financial s ervice s, and compliance—in a J&J way—to our Operating Companies around the world. ITC Manager - is responsible for managing day ‑ to ‑ day operations of end ‑ to ‑ end Invoice ‑ to ‑ Cash (I2C) processes , including cash applications, credit management, collections, and dispute resolution , for assigned businesses, clusters, or markets. The role focuses on optimizing cash flow, reducing financial risk , and ensuring consistent delivery of I2C performance targets. The Manager leads a team of Team Leads and/or individual contributors and partners closely with business stakeholders to ensure service delivery excellence, compliance, and continuous improvement. Key Responsibilities: Be compliant with applicable laws and regulations, and follow guidelines in the J&J Credo Maintain Operational Excellence Deliver operational results / KPIs as per targets ( e.g. DSO; AR Aging; WOs; RDAs; Unapplied Cash) Manage senior stakeholders and Business Partners in achieving targets and commitments. Oversight – provides direction , guidance, and collections strategies to the GI2C – Collections portfolio of a specific region. Supports and provides expertise for business partnering ( Finance, Customer service, logistics , FP&A, Pricing etc. ) Dispute escalation – manage customer inquiries and provide resolution. Business partnering with CLS and other groups on updates and problem resolution . Influences based on evidence-based decision making . Identifies gaps, builds technical and analytical capabilities, solution oriented . Talent M anagement Attracts, develops, and retains talent. H as a strategic talent mindset and manages talent, onboarding, trainings , and coaching. Be a T rusted B usiness P artner Drives change leadership . Sets the tone and ensures strong comp