Patient Engagement Associate Director, Design And Innovation (Sponsor Dedicated/ Remote - US Based)

Patient Engagement Associate Director, Design And Innovation (Sponsor Dedicated/ Remote - US Based) Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. • We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities Associate Director, Patient Engagement Sponsor‑Dedicated Role / Remote - US Based **Direct Pharmaceutical Experience Required** Redefine How Patients Shape Drug Development This is a rare opportunity to lead patient‑focused drug development from the inside of a pharmaceutical organization , while being supported by the global scale and innovation engine of Syneos Health . As Associate Director, Patient Engagement , you will serve as a strategic leader embedded within a sponsor’s clinical development organization, responsible for integrating the patient voice across the full development lifecycle—from early molecule strategy through clinical execution and evidence generation . Your work will directly influence how trials are designed, how patients experience participation, and how development decisions are made at an enterprise level. This is not a support or execution‑only role . It is a visible, high‑influence, sponsor‑side position requiring hands‑on experience leading patient engagement and patient recruitment strategies within a pharmaceutical company . Experience limited to CROs, investigative sites, agencies, or service providers does not meet the requirements of this role. What You Will Drive A global strategy for patient‑focused trial design, patient experience enhancement, and patient‑centered evidence generation Sponsor‑side patient recruitment and retention strategies embedded directly into clinical development planning and execution Patient journey analytics, inclusion frameworks, and co‑designed engagement initiatives that improve recruitment performance, reduce participant burden, and increase trial satisfaction Strategies to strengthen representation and inclusion across therapeutic areas and geographies Enterprise‑level change management to scale patient engagement capabilities , standardize best practices, and modernize the clinical trial experience Cross‑functional collaboration with Clinical Operations, Clinical Research, Regulatory, Data Science, Medical Affairs, Public Affairs, Commercial, and Corporate Affairs Strategic input into policy and regulatory initiatives related to PFDD, PFMD, the 21st Century Cures Act, PDUFA VII, digital health, and real‑world evidence Engagement with patient advocacy groups, caregivers, and external stakeholders to support long‑term trust and advocacy Why This Role Matters Patient engagement is no longer optional—it is a competitive differentiator in drug development. Regulatory expectations, digital innovation, real‑world data, and patient advocacy are reshaping how clinical programs are evaluated and rewarded. In this role, you won’t react to that change—you’ll lead it . You will help ensure that patient perspectives are not an afterthought, but a core pillar of how development decisions are made , improving trial feasibility, regulatory confidence, participant experience, and overall development outcomes. Why Join Us Sponsor‑Dedicated Impact, Powered by Syneos This role is fully sponsor‑dedicated , meaning you operate as an embedded leader within a pharmaceutical organization—participating in real development decisions, governance discussions, and cross‑functional planning—not as an external vendor. At the same time, as part of Syneos Health , you gain access to a global organization known for advancing patient‑centric innovation at scale , including industry‑leading capabilities in data science, digital health, real‑world evidence, and patient engagement methodology. The Best of Both Worlds True sponsor‑side ownership of patient engagement and recruitment strategy Long‑term impact , building scalable capabilities within a single sponsor portfolio Innovation at scale , leveraging Syneos’ tools, insights, and cross‑industry expertise A career‑defining opportunity to be recognized as a leader in patient‑focused drug development If you want to shape how patient voice becomes operational reality—not just a philosophy—this role delivers that platform. What Success Looks Like Patient insights are embedded in protocol design, endpoint selection, and development strategy Recruitment and retention improve because trials are designed with patients, not just for them Patient engagement approaches are consistent, scalable, and measurable across programs The sponsor is recognized internally and externally as a leader in patient‑focused development What You Bring Required 5+ years of experience in patient engagement, patient recruitment, or patient‑centric clinical trial strategy within a pharmaceutical company Demonstrated experience influencing cross‑functional leaders and driving enterprise change Strong understanding of global clinical development, regulatory frameworks, and operational decision‑making Proven ability to design and execute global, multi‑functional patient engagement initiatives Exceptional communication skills, with the ability to translate complex scientific and regulatory concepts into clear strategy Preferred Advanced degree in Life Sciences, Pharmacy, Data Science, Information Te