Data Steward

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Due to team development needs, we are looking for a Senior Data Steward. The ideal candidate should possess robust data analysis capabilities, be able to efficiently complete KPI targets, drive intelligent data applications, explore cutting-edge applications of AI and automation tools in data management, and be highly passionate about dedicating themselves to the life sciences industry. What You’ll Do Multi-source Information Collection & Management: Collect customer information through various channels such as phone and the internet; responsible for data entry, organization, verification, and regular updates to ensure the accuracy of underlying data Data Metric Delivery & Alignment: Efficiently achieve multi-dimensional data metric targets in terms of time, quantity, and quality; prepare and deliver relevant business reports and data statements on time, and flexibly undertake ad-hoc tasks Efficiency Improvement & Automation: Identify business pain points throughout the entire process and utilize technical tools to achieve automation of tasks and workflows Report Preparation & Analysis: Utilize automated reporting tools to submit relevant documents or reports internally and externally, and coordinate cross-departmental communication and collaboration Requirements Bachelor’s degree or above 1+ years of relevant working experience, familiar with data analysis and reporting tools (e.g., PowerBI) Proficient in office software, such as Excel, PowerPoint, and Excel formulas Master Python scripting with proven experience in implementing automated data processing tasks Familiar with SQL and relational databases (e.g., MySQL, Oracle) Strong team spirit, pioneering and innovative mind, highly responsible, and excellent execution capabilities Ability to learn and summarize independently, with agile and clear thinking Nice to Have Experience in Call Centers, the pharmaceutical industry, or software development is preferred English proficiency of CET-6 or above is preferred Experience in project management, data processing, or data analysis is preferred