Sr. Analyst Deliver Excellence/Surgical Robotics-OTTAVA

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Supply Chain Deliver Job Sub Function: Deliver Excellence Job Category: Professional All Job Posting Locations: Santa Clara, California, United States of America Job Description: Johnson & Johnson RAD (Robotics and Digital) is seeking for a Sr. Analyst Deliver Excellence– OTTAVA, for our Santa Clara, Location. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com/ (https://www.jnj.com/. About MedTech Surgery Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech Purpose: The successful candidate will possess strong analytical capabilities and foundational experience across Deliver processes, including warehouse and distribution, transportation, customer service, network planning, and import/export. They will have experience working collaboratively across supply chain functions and supporting cross-regional teams. Additionally, the ideal candidate will have exposure to related supply chain areas such as Integrated Business Planning or Manufacturing. Experience in capital equipment or medical device distribution is a plus. The candidate must demonstrate strong problem-solving skills, attention to detail, and the ability to manage multiple priorities. Effective communication and collaboration skills are essential to succeed in this dynamic environment. The candidate will have experience as a single contributor for projects and responsible for providing updates and status of assigned deliverables. Lastly, the candidate will have background working directly with customers whether face to face or remotely to drive best in class customer experience. Key Role Responsibilities: Support the execution of strategic projects across MFG and Deliver landscape Contribute to core areas of responsibilities in the Deliver/ Logistics function both from an operational perspective Assist in developing and implementing operational standards, protocols, and processes to optimize efficiency and customer satisfaction for future commercial launch activities Support on-site Deliver field activities related to all future installations and de-installations, in coordination with Service. Collaborate with Global Deliver RAD team and affiliates to support implementation and launch activities. Actively manage risks, issues, and follow up actions during project planning meetings Strategic Projects Support assigned projects from a Deliver perspective, collaborating cross functionally with the broader Supply Chain and working closely with Service and Commercial organizations Assist in developing materials to support strategic roadmap discussions and decision-making for the Ottava program Track and report project status, risks, deliverables, and activities within overall schedule Support tracking of operating and capital expenses against plan Customer Experience and Distribution Network Support development of KPI’s and customer experience metrics across Deliver activities Analyze distribution network and overall capacity; identify areas of opportunity to improve service levels Support collection and analysis of voice of customer, both internally and externally, to inform solutions and implementation plans Coordinate execution of Deliver dashboards for weekly, monthly and quarterly performance tracking Capital Delivery Operations Support coordination of Deliver installation and de-installation activities for customers, working with Service and Commercial organizations Assist with on-site or remote coordination during loading and unloading of capital systems Support coordination with 3PL providers and internal stakeholders Assist with resourcing, load planning, and schedule alignment across Deliver teams Global Johnson & Johnson Affiliate Support implementation efforts for Deliver global activities Coordinate with global teams to support execution timelines and deliverables Assist in maintaining timelines, activities, and deliverables with Project Management Organization and Launch Excellence team QUALIFICATIONS: Requirements: University Bachelor’s degree or equivalent 3-5 years related experience Experience or exposure to Deliver Operations (Warehousing/ Distribution, Transportation, Customer Service, Distribution Network Analysis) Experience across at least two other supply chain functional areas is (Plan, MAKE, or Source) Experience or exposure to at least one additional supply chain functional area (Plan, Make, or Source) Experience with ERP (SAP/APO/SNP) and/or Warehouse Management Systems (WMS) Travel Requirement 20-25% and potentially short notice (Domestic and INTL) Preferred: Advanced De