IM Cyber Security Director – Patient Experience and Customer Solutions

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Technology Enterprise Strategy & Security Job Sub Function: Multi-Family Technology Enterprise Strategy & Security Job Category: People Leader All Job Posting Locations: Raritan, New Jersey, United States of America, Titusville, New Jersey, United States of America Job Description: J&J ISRM is seeking an IM Cyber Security Director – Patient Experience and Customer Solutions (PECS) to serve as the senior Information Security & Risk Management (ISRM) leader supporting PECS. This role will define and operationalize a forward-looking, risk-based security strategy that enables PECS growth and innovation while protecting patient health information, personal data, and other sensitive information across patient support programs, digital capabilities, data platforms, and third-party ecosystems. The Director will act as a trusted cyber security advisor to PECS business and technology leaders and will partner closely with Legal, Privacy, Compliance, Digital Product and Solution teams, Cyber Defense, and other enterprise functions. The role will translate business strategy, evolving threats, patient expectations, and applicable legal and regulatory requirements into practical security priorities and enabling solutions. Based in Titusville, NJ this role will collaborate with Johnson & Johnson IM Business and Business Technology partners. Key Responsibilities Own the ISRM partnership with PECS, serving as the accountable cybersecurity leader and trusted advisor to senior business, technology, product, data, Legal, Privacy, Compliance, and operational stakeholders. Define and execute a multi-year, risk-based security and patient data protection strategy aligned with PECS growth priorities, patient support models, enterprise ISRM strategy, risk appetite, and applicable legal and regulatory requirements, including the HIPAA Security Rule. Embed security-by-design across the PECS capability lifecycle and translate cybersecurity and data protection requirements into practical solutions that enable innovation while protecting patient trust and sensitive information. Lead risk-based security reviews and guide the implementation and remediation of controls across patient support programs, applications, cloud services, data platforms, integrations, analytics, artificial intelligence use cases, and digital patient and provider experiences. Establish effective cybersecurity governance across PECS, including decision rights, risk acceptance and escalation, control ownership, issue management, incident readiness and response, third-party oversight, and integration with enterprise ISRM processes. Develop executive-ready risk insights and metrics, communicate material risks and remediation progress, and influence business planning and investment so cybersecurity capabilities scale appropriately with PECS. Lead, coach, and develop a high-performing team; set clear priorities and performance expectations, provide ongoing feedback and development opportunities, support succession planning, and foster an inclusive, purpose-driven culture aligned with Our Credo and J&J leadership expectations. Leadership Expectations Operate as a strategic business partner who enables secure, patient-centered innovation. Keep patient and provider experience in view when shaping security solutions, avoiding unnecessary friction while maintaining appropriate protection and accountability. Influence across organizational boundaries and resolve ambiguity by establishing clear ownership, priorities, decision rights, and expected outcomes. Balance patient trust, regulatory expectations, business value, user experience, and technical feasibility in security decisions. Communicate complex cybersecurity and patient data protection matters in concise business language, with clear options, recommendations, and accountability. Anticipate emerging risks and regulatory or market changes, adapting the strategy before they become barriers to patient support or business execution. Model Credo-based, ethical leadership and demonstrate empathy for the patients and providers served by PECS. Build and lead a high-performing, diverse, and inclusive team by setting clear priorities and performance expectations, coaching and developing talent, enabling meaningful career and succession planning, recognizing contributions, and fostering accountability, collaboration, continuous learning, and a purpose-driven culture aligned with Our Credo and J&J leadership expectations. Qualifications Bachelor's degree in cybersecurity,