Accessioning Supervisor

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. An excellent retirement savings plan with a high employer contribution. A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This position works out of our Marshfield, WI location supporting rare disease genetic testing and hereditary cancer testing in the Cancer Diagnostics division. We’re empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people. Our Point of Care diagnostic portfolio spans key health and therapeutic areas, including infectious disease, cardiometabolic, informatics, and toxicology. Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments, and informatics systems is often the first step in patient care decision-making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers. Our rapid diagnostics solutions are helping address some of the world’s greatest healthcare challenges. Our molecular division delivers best-in-class innovative testing solutions for people around the world to provide answers to life’s critical health decisions. We help people live full and healthy lives through our accessible, molecular-based solutions. Position Overview The Accessioning Supervisor is responsible for the supervision of personnel and daily operations of the accessioning department; including, but not limited to, specimen receiving and opening, sample accessioning, and management of associated documents and records. This role will participate in these activities and troubleshoot sample, process, or system issues, as needed. This individual is also responsible for the day-to-day operations of the Accessioning Lab including staffing, scheduling, timecard management, issue resolutions, and performance management. The Accessioning Supervisor will also participate in the development and administration of policies and procedures, contribute to continuous process improvement to ensure consistent, high quality processes, and best practices established within laboratory operations. This role will participate in internal and external audits and quality management activities to ensure laboratory compliance with the applicable quality standards and regulatory requirements. The functions of this position are performed under the guided direction of the Pre-Analytical Laboratory Senior Manager. The Accessioning Supervisor will serve as a liaison between accessioning and various functional groups; including, but not limited to, customer service, analytical laboratory, post-analytical department, process and service engineering, information technology, human resources, quality, supply chain management and workplace services to report and address immediate issues or concerns. This role will also act as a liaison between staff members and the management team to support effective communication and change management. The Accessioning Supervisor will assist in the assessment of staffing levels to ensure adequate laboratory capacity and effective resource allocations and will recruit and hire new employees or contingency workers. The Accessioning Supervisor will be responsible for the ongoing management of their staff, which include, but are not limited to, partner with staff to create and execute personal development plans, conduct performance reviews, and ensure appropriate work scheduling, training, and competency assessment. Essential Duties Include, but are not limited to, the following: Oversee and participate, as needed, in the daily accessioning activities which include sample receipt, sample accessioning, data entry, and document management. Ensure that all activities within the accessioning department are performed and documented according to the established policies and procedures, and aligned with corporate goals. Maintain operations by monitoring staff workload, adjusting schedules, monitor and maintain productivity standards, and identify opportunity for efficiency gain and quality improvements. Participate in the development, refinement, and implementation of documents that affect the department. Establish, review, and implement training plans and checklists to ensure compliance to corporate policies and procedures. Complies with safety protocols. Troubleshoot sample, system, and process issues raised by staff, customers, or others. Collaborate with IT, engineers, and other cross-functional teams to identify and resolve on-going process or system issues. Support corporate or customer experience improvement projects by providing ideas, business requirements or end-user feedback, and support troubleshooting, end-user testing, or task execution, as assigned. Collaborate closely within lab operations, quality, and customer service to improve process efficiency and ensure that each specimen is properly processed to sustain operations and maximize resource utilization. Represent the accessioning department in cross-functional teams, as assigned. Participate and manage the interview, selection, hiring, and on-boarding of new staff. Develop day to day schedules, assign personnel to complete schedule tasks and reprioritize due to changing business needs. Consistent demonstration of exceptional leadership qualities, including but not limited to the ability to attract and retain the best team, foster a culture of high performance, lead with integrity, humility, accountability, and courage, and set a clear vision to energize teams towards the future. Effectively manage, support, and guide your team, including, but not limited to delegating tasks and responsibilities, assess employee performance and provide helpful feedback and training opportunities. Communicate timely and regularly to management, stakeholders, and staff to ensure effective change management and address potential issues in advance. Participate in and/or assist with the preparation of internal and external audits and inspections. Review and maintain personnel files and department records in compliance with the Quality Management System (QMS) and applicable regulatory requirements such