Contract Operations Team Member, Contract Operations, Global Legal Ethics and Compliance

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please note that this job requires business-level Japanese speaking, writing, and reading skills. タケダの紹介 タケダは「世界中の人々の健康と輝かしい未来に貢献する」ことを企業の存在意義（パーパス）としています。そして目指す未来を共有しながら、一人ひとりが自分の可能性を引き出し、お互いの個性を認め合う、多様性にあふれた先進的な組織作りに取り組んでいます。私たちと一緒に、世界中の人々のいのちに貢献し、さらなる成長と活躍を目指しませんか。 タケダはグローバルな研究開発型のバイオ医薬品のリーディングカンパニーです。従業員は創業時から受け継いできたタケダの価値観であるタケダイズム（誠実＝公正・正直・不屈）を道しるべとしながら、患者さんに寄り添い（Patient）人々と信頼関係を築き（Trust）社会的評価を向上させ（Reputation）持続可能な事業を発展させる（Business）を日々の行動指針としています。 ”Better Health for People, Brighter Future for the World” is the purpose of a company. We aim to create a diverse and inclusive organization where people can thrive, grow and realize their own potential while enabling our purpose. We continue to innovate and drive changes that will transform the lives of patients. We’re looking for like-minded professionals to join us. Takeda is a global values-based, R&D-driven biopharmaceutical leader. We are guided by our values of Takeda-ism, which has been passed down since the company’s founding. Takeda-ism incorporates Integrity, Fairness, Honesty, and Perseverance, with Integrity at the core. They are brought to life through actions based on Patient-Trust-Reputation-Business, in this order. OBJECTIVES/PURPOSE: The Contract Operations (CO) Team is a global team within Takeda’s Global Legal Function that enables Takeda’s contracting process by delivering simplified, agile and reliable contracting support across Legal, Procurement, Finance, Data Digital & Technology (DD&T) and business stakeholders. The team supports accurate contract intake, review coordination, approvals, signatures, records, purchase enablement, issue resolution, user support, metrics and continuous improvement for Takeda’s enterprise contracting ecosystem, including CLM, SAP and DocuSign. The CO Team Member supports the end-to-end operational contracting process, including validating contract request information, coordinating Legal review where required, reviewing documents not requiring legal review, confirming use of Legal-approved templates and terms, managing contract records and metadata, supporting signature and purchase-order enablement, and helping business users navigate contracting workflows. The role requires strong functional knowledge of contracting systems and related source-to-pay processes, while partnering with technical teams to understand system configuration, integrations and technical delivery. Deliver the end-to-end contracting process in an effective, efficient and user-focused manner, with emphasis on cycle time, accuracy, compliance and business continuity. Support accurate contract intake, routing, review coordination, approvals, signature enablement, contract activation, filing and purchase enablement through CLM, SAP and DocuSign workflows. Track and monitor contract-related metrics, service levels, queue volumes, aging, bottlenecks, data quality, issue trends and user-experience feedback. Provide recommendations to improve contracting processes, contract performance, data quality and user experience in partnership with Legal, Procurement, Finance, DD&T, TBS and other impacted functions. Identify and document opportunities for refinement of contracting technology, workflows, notifications, search, reporting, signatory logic, data cleanup and integration performance. Escalate operational, legal, procurement, finance, system or integration issues to the relevant support group and coordinate practical interim solutions where appropriate to keep urgent business needs moving. ACCOUNTABILITIES: Process and review contract requests received from business stakeholders, ensuring data completeness, appropriate documentation, use of approved templates, and alignment with applicable Legal, Finance, Procurement, Delegation of Authority, signing authority and records requirements. Review contract submissions against Legal-approved template terms and playbooks, identify issues or deviations, and route matters to Legal reviewers or other subject matter experts when formal legal, policy or business input is required. Manage contract records, metadata, parent-child documentation relationships, amendments, signatures, workflow status, approvals and supporting documentation to support auditability, reporting and downstream purchase-order activity. Serve as a functional contracting-system expert for Contract Lifecycle Management systems and related workflows, providing user guidance, triage, training support, queue management, troubleshooting and practical workarounds for known system limitations. Coordinate with Takeda Data, Digital & Technology team, CLM, SAP and DocuSign service teams to investigate and resolve workflow, integration, signature, approval, PR/PO, data, notification and access issues. Prepare, monitor and communicate relevant operational metrics, including request volumes, cycle time, queue aging, service levels, bottlenecks, issue trends, user feedback and enhancement priorities. Support continuous improvement by documenting recurring issues, enhancement requests, workaround needs, data-quality gaps and user pain points, and by participating in user testing and release readiness activities. Provide strong customer service and maintain collaborative relationships with internal and external stakeholders through professional behavior consistent with Takeda policies, practices and values. Resolve, coordinate or participate in the resolution of complaints, urgent escalations and disputes involving requestors, purchasing, receiving, vendors, Legal reviewers, Procurement, Finance, DD&T and other applicable stakeholders. CORE ELEMENTS RELATED TO THIS ROLE: Operational ownership mindset, creative thinking, practical problem solving and timely issue resolution in a high-volume contracting environment. Strong communication, user-support, presentation and consulting skills, including the ability to translate complex workflow or system issues into clear business guidance. Ability to identify and resolve potential issues or risks in contracting, including data-quality, approval, signatory, workflow, integration and purchase-enablement risks. Functional expertise in CLM, SAP and DocuSign workflows sufficient to guide users, define business requirements and partner effectively with DD&T and system administrators. Fluent in English, written and spoken. Technical / Functional Expertise Proven knowledge of contracting processes, contract development, operational legal support and source-to-pay interactions in a global legal operations environment. Significant experience analyzing and reporting contract and process me