Supervisor, Building Services

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI. Date Issued: Sept 30, 2026 Application Deadline: Oct 7, 2026 Wage Level: Salary JOB DESCRIPTION: Position Title: Supervisor, Building Services Location: Bedford, New Hampshire Department: Facilities & Maintenance Reporting To: Facilities Manager Responsible For (Staff): No The building services Supervisor is the key liaison to the facilities department to ensure that installed systems meet all applicable codes and standards, Oversees the Day-to-day operations of trades, custodial, grounds, and building maintenance. The building services supervisors’ primary responsibilities are to support facilities management in planning, maintaining, scheduling, implementing best practices, improving and promoting safety for the Facilities, Systems, Utilities and Equipment (FSUE). Manages custodial services, custodial, and pest control programs ensuring that safe working practices are adhered to by all. Responsible for driving the PCI culture through values inclusive of customer service standards. Accountable for outstanding customer service to all external and internal functional teams. ESSENTIAL DUTIES AND RESPONSIBILITIES: Promote safety rules and awareness. Always demonstrates good safety practices including the appropriate use of protective equipment. Reports and take initiative to correct safety & environmental hazards. Security: ensures the facility’s grounds and security meet company and local standards, developing and enforcing security policies Travels between facilities to support all functional areas Work with the EHS department on overseeing environmental maintenance and ensuring compliance with local, state, and federal environmental regulations. Provide long-term solutions and day-to-day support to all operating teams having issues with troubleshooting, problem analysis, equipment failures, etc. Schedule with various contractors to ensure all building systems are up to date with local codes and inspections. (elevators, boilers, etc) Oversite of on-site vendors for cleaning, coffee, food service, etc. Generate, revise and review cGMP documentation to ensure compliance to all applicable governing bodies. Support Quality Incident Investigations, CAPAs and ensure completion of assigned CAPAs completely on time. In collaboration with Facility Manager, ensure technicians are adequately trained on site facility and systems Schedule and coordinate shutdowns to include preventative maintenance, projects, and facility modifications. In collaboration with Facilities Manager, prioritize and plan work activities for maintenance technicians; use time efficiently; develop realistic action plans. Work closely with other cross functional support groups Organize, review, prioritize, and schedule daily Maintenance Work Orders (MWO) and Preventative Maintenance (PM) work. Efficiently coordinate the workflow and documentation of PMs and WOs. Drive proper cGMP documentation practices and data quality. Utilizes system to manage internal and external resources according to established workflows. Ensure that all areas and equipment are maintained in Good Housekeeping condition and facilities are always in inspection/audit ready states QUALIFICATIONS: Required: Extensive knowledge of utility and facility equipment such as HVAC air handlers, refrigeration, cold rooms, freeze dryers, steam, chillers, cooling tower, pumps & drives, WFI, RODI, Fill finish equipment, waste and emergency generators. Have working knowledge of hazardous chemicals and their disposal, OSHA, EPA, and FDA requirements. Requires in-depth knowledge of cGMPs as they relate to facilities maintenance to ensure processes and facilities are compliant and changes are consistent with necessary controls. Experience with Microsoft Office Suite, RAM, Demonstrated skills in leadership, communication, teamwork, and change management. AS/BS degree or equivalent experience and Proven 3 years’ experience in a GMP Facility in a technical role. Help promote a maintenance culture which embraces reliability-centered maintenance tools to drive continuous improvement with the maintenance team. This includes highly effective maintenance planning, execution, spare parts, and improvement in equipment reliability. Provide excellent customer service and create strong partnerships with internal and external partners including Quality Assurance, Material Management, Quality Control, Manufacturing, Engineering, EH&S, Finance, and IT Excellent written and verbal communications skills. Strong organizational skills and the ability to meet deadlines with minimal supervision. Read electrical schematics and single line diagrams. Must be able to work in a clean room/ISO environment. Demonstrated skills in leadership, communication, teamwork, and change management. Possess strong attention to detail Team oriented with the demonstrated capacity to lead and mentor others Results driven individual who models this trait for the team Calm under pressure and able to think clearly to link day to day work to business objectives Highly collaborative and has ease in engaging cross functional teams to solve challenges #LI-RS1 Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future Equal Employment Opportunity (EEO) Statement: PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.