Senior Site Management Associate

PSI CRO US, us Full-time Updated 22 September 2026
PharmaCROClinical ResearchRegulatory AffairsQuality Assuranceedccroinform

Job description

We are the company that cares – for our staff, for our clients, for our partners and for the quality of the work we do.  A dynamic, global company founded in 1995, we bring together more than 3,000 driven, dedicated and passionate individuals.  We work on the frontline of medical science, changing lives, and bringing new medicines to those who need them. The scope of responsibilities will include: Main site contact for all non-trial-participant related and non-protocol related issues, including vendors, trial supplies and access management Manages records flow with sites and off-site facilities Prepares regulatory and ethics committee submission/ notification documents and records Coordinates payments to sites and off-site facilities Prepares for and follows up on site audits and inspections Reviews and coordinates site-specific query resolution with Monitors and sites Reviews site-specific EDC completion progress and provides the Monitor with regular updates Serves as the main contact point for other company departments in administrative site-related issues Organizes, participates in, and prepares reports of internal project team meetings Collaborates with sites and project team on Investigator Meetings' organization Under supervision, provides on-the-job coaching of Site Management Associates I & II and Clinical Operations Administrative Support staff Arranges and tracks initial and ongoing trial training for investigator site teams in all vendor-related systems Provides training in courier management and trial supplies ordering to the investigator sites Files trial records in the TMF and performs regular TMF checks on a site and country level Participates in and follows up on TMF and systems audits Prepares, distributes, and updates Investigator Site Files (ISF) and ISF checklists Coordinates the translation process for trial records on a site and country level Collects IP-REDs and compiles IP-RED packages for further review Main vendor contact for all non-trial participant related issues, including pre-trial testing of vendor systems Tracks vendor-related supplies on a site, country/regional level Exchanges information and records with vendors College or university degree or an equivalent combination of education, training and experience that presents the required knowledge, skills and abilities is considered sufficient.  Minimum 3-year experience within the clinical research industry, CRO preferred, in similar role or equivalent to Site Management Associate II Basic proficiency in MS Word. Basic proficiency in MS Excel. Basic proficiency in MS Outlook. Basic proficiency in MS Power Point. Knowledge (following proper training) of applicable software and project specific systems. Become a full-fledged clinical research professional with the support of a knowledgeable and professional team.  You will develop a variety of skills while progressing with the company and contributing to our full-scale challenging projects. For this position, PSI is not hiring individuals who require work visa for employment or continued employment now or anytime in the future.

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